@font-face {
    font-family: Comfortaa;
    font-style: normal;
    font-weight: 400;
    font-display: swap;
    src: url("/assets/fonts/comfortaa-latin-400-normal.woff2") format("woff2");
}

@font-face {
    font-family: Comfortaa;
    font-style: normal;
    font-weight: 700;
    font-display: swap;
    src: url("/assets/fonts/comfortaa-latin-700-normal.woff2") format("woff2");
}

@font-face {
    font-family: "Open Sans";
    font-style: normal;
    font-weight: 400;
    font-display: swap;
    src: url("/assets/fonts/open-sans-latin-400-normal.woff2") format("woff2");
}

@font-face {
    font-family: "Open Sans";
    font-style: normal;
    font-weight: 700;
    font-display: swap;
    src: url("/assets/fonts/open-sans-latin-700-normal.woff2") format("woff2");
}

:root {
    --beone-night: #141025;
    --beone-slate: #1f2630;
    --beone-cloud: #f4f2f2;
    --beone-orange: #ed8533;
    --beone-pink: #e53859;
    --bg: #f7f5f5;
    --surface: #ffffff;
    --surface-alt: #fbfafa;
    --line: #e6dfe4;
    --text: #141025;
    --muted: #706a76;
    --sidebar-bg: #141025;
    --sidebar-text: #f4f2f2;
    --sidebar-muted: #cec8d3;
    --brand: #e53859;
    --brand-strong: #c12645;
    --action-primary: #b91f40;
    --accent: #ed8533;
    --focus-color: #8a4300;
    --surface-soft: #f1edef;
    --surface-disabled: #eee9ec;
    --ok: #177245;
    --warning: #9a5a14;
    --danger: #c02a43;
    --neutral: #69707d;
    --shadow: 0 18px 42px rgba(20, 16, 37, .08);
    --radius: 8px 8px 8px 0;
    --radius-sm: 5px 5px 5px 0;
    --radius-xs: 3px 3px 3px 0;
    --focus-ring: 0 0 0 3px color-mix(in srgb, var(--focus-color) 28%, transparent);
    color-scheme: light;
}

@media (prefers-color-scheme: dark) {
    :root {
        --bg: #100c1d;
        --surface: #1b1728;
        --surface-alt: #241f32;
        --line: #342d45;
        --text: #f4f2f2;
        --muted: #c4bdca;
        --sidebar-bg: #0d0918;
        --sidebar-text: #f4f2f2;
        --sidebar-muted: #bbb3c4;
        --brand-strong: #ff6f8b;
        --action-primary: #d92f52;
        --focus-color: #ffb36b;
        --surface-soft: #2a2438;
        --surface-disabled: #302a3d;
        --ok: #61d394;
        --warning: #f3b45f;
        --danger: #ff6a85;
        --neutral: #b5b9c4;
        --shadow: 0 18px 42px rgba(0, 0, 0, .24);
        color-scheme: dark;
    }
}

:root[data-theme="light"] {
    --bg: #f7f5f5;
    --surface: #ffffff;
    --surface-alt: #fbfafa;
    --line: #e6dfe4;
    --text: #141025;
    --muted: #706a76;
    --sidebar-bg: #141025;
    --sidebar-text: #f4f2f2;
    --sidebar-muted: #cec8d3;
    --brand-strong: #c12645;
    --action-primary: #b91f40;
    --focus-color: #8a4300;
    --surface-soft: #f1edef;
    --surface-disabled: #eee9ec;
    --ok: #177245;
    --warning: #9a5a14;
    --danger: #c02a43;
    --neutral: #69707d;
    --shadow: 0 18px 42px rgba(20, 16, 37, .08);
    color-scheme: light;
}

:root[data-theme="dark"] {
    --bg: #100c1d;
    --surface: #1b1728;
    --surface-alt: #241f32;
    --line: #342d45;
    --text: #f4f2f2;
    --muted: #c4bdca;
    --sidebar-bg: #0d0918;
    --sidebar-text: #f4f2f2;
    --sidebar-muted: #bbb3c4;
    --brand-strong: #ff6f8b;
    --action-primary: #d92f52;
    --focus-color: #ffb36b;
    --surface-soft: #2a2438;
    --surface-disabled: #302a3d;
    --ok: #61d394;
    --warning: #f3b45f;
    --danger: #ff6a85;
    --neutral: #b5b9c4;
    --shadow: 0 18px 42px rgba(0, 0, 0, .24);
    color-scheme: dark;
}

* {
    box-sizing: border-box;
}

[hidden] {
    display: none !important;
}

html {
    min-height: 100%;
}

body {
    min-height: 100vh;
    margin: 0;
    background: var(--bg);
    color: var(--text);
    font: 14px/1.45 "Open Sans", "Segoe UI", system-ui, -apple-system, BlinkMacSystemFont, sans-serif;
}

a {
    color: inherit;
    text-decoration: none;
}

a:hover {
    text-decoration: underline;
}

button,
input,
select,
textarea {
    font: inherit;
}

h1,
h2,
.brand-subtitle,
.page-kicker,
.metric-card strong {
    font-family: Comfortaa, "Open Sans", "Segoe UI", sans-serif;
    letter-spacing: 0;
}

h1,
h2,
p {
    margin-top: 0;
}

.skip-link {
    position: fixed;
    z-index: 1000;
    top: 10px;
    left: 10px;
    transform: translateY(-150%);
    border-radius: var(--radius-sm);
    background: var(--action-primary);
    color: #fff;
    padding: 8px 12px;
    font-weight: 800;
    box-shadow: var(--shadow);
}

.skip-link:focus {
    transform: translateY(0);
}

.visually-hidden {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    clip-path: inset(50%) !important;
    margin: -1px !important;
    border: 0 !important;
    padding: 0 !important;
    white-space: nowrap !important;
}

.cc-layout {
    display: grid;
    grid-template-columns: 262px minmax(0, 1fr);
    min-height: 100vh;
    transition: grid-template-columns .22s ease;
}

.cc-sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    display: flex;
    flex-direction: column;
    height: 100vh;
    height: 100dvh;
    min-height: 0;
    width: 262px;
    padding: 24px 20px;
    background: var(--sidebar-bg);
    color: var(--sidebar-text);
    box-shadow: 16px 0 38px rgba(20, 16, 37, .14);
    transform: translateX(0);
    opacity: 1;
    transition: transform .22s ease, opacity .18s ease;
    will-change: transform;
    z-index: 40;
    overflow: hidden;
}

.nav-backdrop,
.sidebar-backdrop {
    position: fixed;
    z-index: 39;
    inset: 0;
    border: 0;
    background: rgba(20, 16, 37, .56);
    cursor: pointer;
    backdrop-filter: blur(2px);
}

body.nav-drawer-open {
    overflow: hidden;
}

.sidebar-head {
    flex: 0 0 auto;
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-bottom: 22px;
    padding-bottom: 18px;
    border-bottom: 1px solid rgba(244, 242, 242, .14);
}

.brand-lockup {
    display: flex;
    align-items: center;
    gap: 10px;
    flex: 1;
    min-width: 0;
}

.callcenter-mark {
    display: block;
    flex: 0 0 42px;
    width: 42px;
    height: 42px;
}

.brand-product {
    color: var(--sidebar-text);
    font-family: Comfortaa, "Open Sans", sans-serif;
    font-size: 20px;
    font-weight: 700;
}

.sidebar-byline {
    display: flex;
    align-items: center;
    gap: 7px;
    margin: 11px 10px 2px;
    color: var(--sidebar-muted);
    font-size: 11px;
    font-weight: 700;
}

.sidebar-byline img {
    width: 64px;
    height: auto;
}

.brand-lockup:hover {
    text-decoration: none;
}

.brand-logo {
    display: block;
    width: 148px;
    max-width: 100%;
    height: auto;
}

.logo-on-light {
    display: block;
}

.logo-on-dark,
.cc-sidebar .logo-on-light {
    display: none;
}

.cc-sidebar .logo-on-dark {
    display: block;
}

.brand-subtitle {
    color: var(--sidebar-muted);
    font-size: 13px;
    font-weight: 700;
}

.cc-nav {
    flex: 1 1 auto;
    min-height: 0;
    display: grid;
    align-content: start;
    gap: 6px;
    margin-right: -8px;
    padding-right: 8px;
    overflow-x: hidden;
    overflow-y: auto;
    overscroll-behavior: contain;
    scrollbar-width: thin;
    scrollbar-color: rgba(244, 242, 242, .35) transparent;
}

.cc-nav::-webkit-scrollbar {
    width: 6px;
}

.cc-nav::-webkit-scrollbar-track {
    background: transparent;
}

.cc-nav::-webkit-scrollbar-thumb {
    border-radius: 999px;
    background: rgba(244, 242, 242, .3);
}

.sidebar-footer {
    flex: 0 0 auto;
    display: grid;
    gap: 4px;
    margin-top: 12px;
    padding-top: 10px;
    border-top: 1px solid rgba(244, 242, 242, .14);
}

.desktop-reload-link {
    cursor: pointer;
}

.desktop-reload-link[hidden] {
    display: none;
}

.nav-link,
.nav-group-toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    min-height: 39px;
    border: 0;
    border-radius: var(--radius);
    padding: 9px 10px 9px 9px;
    color: var(--sidebar-text);
    background: transparent;
    text-align: left;
    font-weight: 700;
    outline-offset: 3px;
}

.nav-link i,
.nav-group-toggle i {
    width: 20px;
    color: var(--accent);
    font-size: 18px;
    text-align: center;
}

.nav-link:hover,
.nav-link.active,
.nav-group-toggle:hover,
.nav-group-toggle[aria-expanded="true"],
.nav-group.active .nav-group-toggle {
    background: rgba(229, 56, 89, .18);
    color: #fff;
    text-decoration: none;
}

.nav-link:focus-visible,
.nav-group-toggle:focus-visible,
.button:focus-visible,
.icon-button:focus-visible,
.user-menu-toggle:focus-visible,
.segmented-actions a:focus-visible,
.local-login summary:focus-visible,
.round-action:focus-visible,
.state-pill:focus-visible,
.dial-pad button:focus-visible,
.tag-select-remove:focus-visible,
.tag-select-option:focus-visible,
.row-action-menu summary:focus-visible,
.campaign-actions-menu summary:focus-visible,
.agent-action-menu summary:focus-visible {
    outline: 2px solid var(--focus-color);
    outline-offset: 2px;
    box-shadow: var(--focus-ring);
}

input:focus-visible,
select:focus-visible,
textarea:focus-visible,
.table-responsive:focus-visible {
    outline: 2px solid var(--focus-color);
    outline-offset: 2px;
    box-shadow: var(--focus-ring);
}

.nav-group {
    display: grid;
    gap: 5px;
}

.nav-group-toggle {
    color: var(--sidebar-muted);
    font-size: 12px;
    text-transform: uppercase;
    cursor: pointer;
}

.nav-chevron {
    margin-left: auto;
    transition: transform .16s ease;
}

.nav-group-toggle[aria-expanded="true"] .nav-chevron {
    transform: rotate(180deg);
}

.nav-sub {
    display: grid;
    gap: 4px;
    max-height: 0;
    margin-left: 18px;
    padding-left: 9px;
    overflow: hidden;
    border-left: 1px solid rgba(244, 242, 242, .16);
    opacity: 0;
    pointer-events: none;
    transform: translateY(-4px);
    transition: max-height .22s ease, opacity .18s ease, transform .18s ease;
}

.nav-sub.is-open {
    max-height: 540px;
    opacity: 1;
    pointer-events: auto;
    transform: translateY(0);
}

.nav-sub .nav-link {
    min-height: 34px;
    padding: 7px 10px;
    font-size: 13px;
}

.cc-main {
    grid-column: 2;
    min-width: 0;
    width: 100%;
    padding: 24px 32px 44px;
}

.cc-topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    margin-bottom: 20px;
    padding-bottom: 16px;
    border-bottom: 1px solid var(--line);
}

.topbar-main,
.topbar-side,
.panel-actions,
.agent-status-strip,
.call-controls {
    display: flex;
    align-items: center;
}

.topbar-main {
    min-width: 0;
    gap: 12px;
}

.topbar-side {
    justify-content: flex-end;
    gap: 12px;
    flex-wrap: wrap;
}

.page-heading {
    min-width: 0;
}

.page-kicker {
    display: block;
    margin-bottom: 4px;
    color: var(--brand-strong);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.page-heading h1,
.login-form h1 {
    margin-bottom: 5px;
    font-size: 25px;
    line-height: 1.2;
}

.page-heading p,
.panel-header p,
.metric-card small,
.call-stage span,
.detail-list dt,
.timeline-list span,
.quick-link-list span,
.user-summary span,
.muted {
    color: var(--muted);
}

.page-heading p,
.panel-header p {
    margin-bottom: 0;
}

.runtime-pill,
.badge,
.state-pill {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    width: fit-content;
    min-height: 26px;
    border: 1px solid var(--line);
    border-radius: 999px;
    background: var(--surface-alt);
    color: var(--text);
    padding: 4px 9px;
    font-size: 12px;
    font-weight: 800;
}

.status-dot {
    display: inline-block;
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: var(--neutral);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--neutral) 18%, transparent);
}

.status-dot.ok {
    background: var(--ok);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--ok) 18%, transparent);
}

.status-dot.warning {
    background: var(--warning);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--warning) 20%, transparent);
}

.status-dot.info {
    background: var(--brand);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--brand) 18%, transparent);
}

.status-dot.danger {
    background: var(--danger);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--danger) 18%, transparent);
}

.user-menu {
    position: relative;
}

.user-menu-toggle {
    display: flex;
    align-items: center;
    gap: 7px;
    min-height: 42px;
    border: 1px solid transparent;
    border-radius: var(--radius-sm);
    background: transparent;
    color: var(--text);
    padding: 4px 6px 4px 4px;
    cursor: pointer;
}

.user-menu-toggle:hover,
.user-menu.is-open .user-menu-toggle {
    border-color: var(--line);
    background: var(--surface);
}

.user-summary {
    display: grid;
    gap: 2px;
    min-width: 0;
    max-width: 220px;
    text-align: left;
}

.user-summary strong,
.user-summary span {
    overflow-wrap: anywhere;
}

.profile-avatar-frame {
    box-sizing: border-box;
    display: inline-grid;
    place-items: center;
    flex: 0 0 auto;
    width: 34px;
    height: 34px;
    padding: 3px;
    border-radius: 50%;
    background: color-mix(in srgb, var(--brand) 34%, #fff);
}

.profile-avatar-frame.large {
    width: 76px;
    height: 76px;
    padding: 4px;
}

.profile-avatar-media {
    display: block;
    width: 100%;
    height: 100%;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--brand), var(--accent));
    color: #fff;
    line-height: 1;
    object-fit: cover;
}

.profile-avatar-initial {
    display: inline-grid;
    place-items: center;
    font-size: 14px;
    font-weight: 900;
}

.profile-avatar-frame.large .profile-avatar-initial {
    font-size: 28px;
}

.user-identity {
    display: inline-grid;
    grid-template-columns: 24px minmax(0, 1fr);
    align-items: center;
    gap: 7px;
    min-width: 0;
    max-width: 100%;
    vertical-align: middle;
}

.user-identity-avatar-frame {
    box-sizing: border-box;
    display: inline-grid;
    place-items: center;
    width: 24px;
    height: 24px;
    padding: 2px;
    border-radius: 50%;
    background: color-mix(in srgb, var(--brand) 32%, #fff);
}

.user-identity-avatar-media {
    display: block;
    width: 100%;
    height: 100%;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--brand), var(--accent));
    color: #fff;
    line-height: 1;
    object-fit: cover;
}

.user-identity-avatar-initial {
    display: inline-grid;
    place-items: center;
    font-size: 10px;
    font-weight: 900;
}

.user-identity-text {
    display: grid;
    gap: 1px;
    min-width: 0;
    line-height: 1.2;
}

.user-identity-text strong,
.user-identity-text small {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.user-identity-text strong {
    color: var(--text);
    font-size: 13px;
}

.user-identity-text small {
    color: var(--muted);
    font-size: 12px;
}

.user-menu-panel {
    position: absolute;
    z-index: 70;
    top: calc(100% + 8px);
    right: 0;
    display: grid;
    gap: 4px;
    min-width: 190px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    padding: 6px;
    box-shadow: var(--shadow);
    opacity: 0;
    pointer-events: none;
    transform: translateY(-6px);
    transition: opacity .16s ease, transform .18s ease;
}

.user-menu.is-open .user-menu-panel {
    opacity: 1;
    pointer-events: auto;
    transform: translateY(0);
}

.user-menu-panel form {
    margin: 0;
}

.user-menu-panel a,
.user-menu-panel button {
    display: flex;
    align-items: center;
    gap: 9px;
    width: 100%;
    min-height: 36px;
    border: 0;
    border-radius: var(--radius-sm);
    background: transparent;
    color: inherit;
    padding: 8px 10px;
    font-weight: 800;
    text-align: left;
    cursor: pointer;
}

.user-menu-panel a:hover,
.user-menu-panel button:hover {
    background: var(--surface-alt);
    text-decoration: none;
}

.user-menu-panel i {
    color: var(--brand);
    font-size: 18px;
}

.nav-toggle {
    display: inline-grid;
    flex: 0 0 auto;
}

.cc-layout.is-nav-collapsed {
    grid-template-columns: 0 minmax(0, 1fr);
}

.cc-layout.is-nav-collapsed .cc-sidebar {
    transform: translateX(-105%);
    opacity: 0;
    pointer-events: none;
}

.sidebar-hide {
    position: absolute;
    top: 18px;
    right: 0;
    z-index: 55;
    transform: translateX(0);
}

.sidebar-reveal {
    position: fixed;
    z-index: 80;
    top: 18px;
    left: 0;
    opacity: 0;
    pointer-events: none;
    transform: translateX(-100%);
    transition: opacity .18s ease, transform .22s ease;
}

.cc-layout.is-nav-collapsed + .sidebar-reveal {
    opacity: 1;
    pointer-events: auto;
    transform: translateX(0);
}

.icon-button {
    display: inline-grid;
    place-items: center;
    width: 38px;
    height: 38px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    cursor: pointer;
}

.icon-button.danger {
    color: var(--danger);
}

.icon-button.restore {
    color: var(--ok);
}

.icon-button:hover {
    border-color: color-mix(in srgb, var(--brand) 42%, var(--line));
    color: var(--brand-strong);
}

.icon-button:disabled,
.icon-button[disabled] {
    opacity: .42;
    cursor: not-allowed;
    color: var(--muted);
    border-color: var(--line);
    background: var(--surface-soft);
}

.icon-button:disabled:hover,
.icon-button[disabled]:hover {
    color: var(--muted);
    border-color: var(--line);
}

.icon-button.static {
    cursor: help;
    pointer-events: none;
}

.icon-button.sidebar-hide,
.icon-button.sidebar-reveal {
    width: 22px;
    height: 54px;
    border: 1px solid rgba(244, 242, 242, .78);
    background: #0d0a18;
    color: #f4f2f2;
    overflow: hidden;
    padding: 0;
    box-shadow: 0 10px 22px rgba(20, 16, 37, .24);
}

.icon-button.sidebar-hide {
    border-right: 0;
    border-radius: 8px 0 0 8px;
}

.icon-button.sidebar-reveal {
    border-left: 0;
    border-radius: 0 8px 8px 0;
}

.icon-button.sidebar-hide i,
.icon-button.sidebar-reveal i {
    color: inherit;
    font-size: 18px;
}

.icon-button.sidebar-hide:hover,
.icon-button.sidebar-reveal:hover {
    border-color: rgba(255, 255, 255, .92);
    background: #05030a;
    color: #fff;
}

.icon-button.sidebar-hide:hover {
    border-right: 0;
}

.icon-button.sidebar-reveal:hover {
    border-left: 0;
}

.row-actions {
    display: inline-flex;
    align-items: center;
    gap: 7px;
}

.row-actions form {
    margin: 0;
}

.icon-button.ok {
    border-color: color-mix(in srgb, var(--ok) 34%, var(--line));
    color: var(--ok);
}

.icon-button.warning {
    border-color: color-mix(in srgb, var(--warning) 38%, var(--line));
    color: var(--warning);
}

.inline-action {
    display: inline-flex;
    margin: 0;
}

.theme-select {
    position: relative;
    display: inline-flex;
    align-items: center;
    min-width: 128px;
    min-height: 38px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 0;
    cursor: pointer;
    overflow: hidden;
    transition: border-color .16s ease, background .16s ease;
}

.theme-select:hover {
    border-color: color-mix(in srgb, var(--brand) 48%, var(--line));
    background: var(--surface-alt);
}

.theme-select:focus-within {
    border-color: var(--accent);
    box-shadow: var(--focus-ring);
}

.theme-select i {
    position: absolute;
    left: 10px;
    top: 50%;
    z-index: 1;
    color: var(--brand);
    font-size: 18px;
    pointer-events: none;
    transform: translateY(-50%);
}

.theme-select select {
    position: absolute;
    inset: 0;
    z-index: 2;
    width: 100%;
    height: 100%;
    min-height: 100%;
    border: 0;
    background: transparent;
    color: var(--text);
    cursor: pointer;
    font-weight: 800;
    line-height: 36px;
    outline: 0;
    padding: 0 30px 0 38px;
}

.metric-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
    gap: 12px;
    margin-bottom: 16px;
}

.metric-grid.compact {
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
}

.metric-card,
.panel {
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
    box-shadow: var(--shadow);
}

.metric-card {
    position: relative;
    display: grid;
    gap: 8px;
    padding: 15px;
}

.metric-card::before {
    content: "";
    position: absolute;
    inset: 0 auto 0 0;
    width: 3px;
    border-radius: 8px 0 0 0;
    background: var(--brand);
}

.metric-card span {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--muted);
    font-size: 13px;
    font-weight: 800;
}

.metric-card i {
    color: var(--brand);
    font-size: 18px;
}

.metric-card strong {
    font-size: 25px;
    line-height: 1.1;
}

.content-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.55fr) minmax(280px, .8fr);
    gap: 14px;
    align-items: start;
    margin-bottom: 16px;
}

.panel {
    padding: 18px;
}

.panel-wide {
    min-height: 320px;
}

.panel-header {
    display: flex;
    justify-content: space-between;
    gap: 14px;
    align-items: flex-start;
    margin-bottom: 14px;
}

.panel-header.simple {
    display: block;
}

.panel-header h2 {
    margin-bottom: 4px;
    font-size: 17px;
    line-height: 1.25;
}

.panel-actions {
    justify-content: flex-end;
    gap: 8px;
    flex-wrap: wrap;
}

.panel-actions.stacked {
    display: grid;
    justify-content: stretch;
}

.button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    min-height: 36px;
    border: 1px solid var(--action-primary);
    border-radius: var(--radius-sm);
    background: var(--action-primary);
    color: #fff;
    padding: 8px 12px;
    font-weight: 800;
    cursor: pointer;
}

.button:hover {
    background: var(--beone-night);
    border-color: var(--beone-night);
    color: #fff;
    text-decoration: none;
}

.button.full-width {
    width: 100%;
}

.button:disabled {
    cursor: not-allowed;
    opacity: .62;
}

.button:disabled:hover {
    background: var(--action-primary);
    border-color: var(--action-primary);
}

.segmented-actions {
    display: inline-flex;
    min-height: 36px;
    overflow: hidden;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
}

.segmented-actions a {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0 11px;
    color: var(--muted);
    font-weight: 800;
    text-decoration: none;
}

.segmented-actions a + a {
    border-left: 1px solid var(--line);
}

.segmented-actions a.active,
.segmented-actions a:hover {
    background: color-mix(in srgb, var(--brand) 13%, var(--surface));
    color: var(--brand-strong);
}

.tooltip-wrap {
    position: relative;
    display: inline-flex;
}

.tooltip-wrap[data-tooltip]::after {
    position: absolute;
    z-index: 120;
    left: 50%;
    bottom: calc(100% + 8px);
    width: max-content;
    max-width: min(280px, 82vw);
    border: 1px solid color-mix(in srgb, var(--brand) 34%, var(--line));
    border-radius: var(--radius-sm);
    background: var(--beone-night);
    color: #fff;
    padding: 8px 10px;
    box-shadow: var(--shadow);
    content: attr(data-tooltip);
    font-size: 12px;
    font-weight: 800;
    line-height: 1.35;
    opacity: 0;
    pointer-events: none;
    text-align: left;
    transform: translate(-50%, 4px);
    transition: opacity .15s ease, transform .15s ease;
    white-space: pre-line;
}

.tooltip-wrap[data-tooltip]:hover::after,
.tooltip-wrap[data-tooltip]:focus-within::after {
    opacity: 1;
    transform: translate(-50%, 0);
}

.js-tooltips .tooltip-wrap[data-tooltip]::after {
    display: none;
}

.portal-tooltip {
    position: fixed;
    z-index: 2147483647;
    inset: auto;
    width: max-content;
    max-width: min(410px, calc(100vw - 24px));
    margin: 0;
    border: 1px solid color-mix(in srgb, var(--brand) 34%, #65586f);
    border-radius: var(--radius-sm);
    background: var(--beone-night);
    color: #fff;
    padding: 10px 12px;
    box-shadow: 0 14px 34px rgba(20, 16, 37, .28);
    font-family: "Open Sans", Arial, sans-serif;
    font-size: 12px;
    font-weight: 600;
    letter-spacing: 0;
    line-height: 1.5;
    pointer-events: none;
    text-align: left;
    text-transform: none;
    white-space: pre-line;
}

.portal-tooltip.is-rich {
    width: min(410px, calc(100vw - 24px));
    white-space: normal;
}

.portal-tooltip::backdrop {
    background: transparent;
}

.tooltip-definition-list {
    display: grid;
    gap: 7px;
}

.tooltip-definition-row {
    display: block;
}

.tooltip-definition-key {
    color: #ff8ba1;
    font-weight: 800;
}

.tooltip-definition-separator {
    margin-right: 4px;
    color: #ff8ba1;
    font-weight: 800;
}

.tooltip-definition-description {
    color: #fff;
    font-weight: 600;
}

.form-label-with-help {
    display: inline-flex;
    width: fit-content;
    max-width: 100%;
    align-items: center;
    gap: 5px;
}

.form-help-tooltip {
    flex: 0 0 auto;
    text-transform: none;
}

.form-help-icon {
    display: inline-grid;
    width: 16px;
    height: 16px;
    padding: 0;
    place-items: center;
    border: 0;
    background: transparent;
    color: var(--muted);
    cursor: help;
    font-size: 14px;
    line-height: 1;
    outline: none;
}

.form-help-icon:hover,
.form-help-icon:focus-visible {
    color: var(--brand-strong);
}

.form-help-icon:focus-visible {
    border-radius: 50%;
    box-shadow: 0 0 0 2px color-mix(in srgb, var(--brand) 24%, transparent);
}

.form-help-tooltip[data-tooltip]::after {
    width: min(410px, 82vw);
    max-width: min(410px, 82vw);
    font-family: "Open Sans", Arial, sans-serif;
    font-weight: 600;
    letter-spacing: 0;
    line-height: 1.5;
    text-transform: none;
    white-space: normal;
}

.button.secondary {
    background: var(--surface-alt);
    border-color: var(--line);
    color: var(--text);
}

.button.secondary:hover {
    border-color: var(--brand);
    color: var(--brand-strong);
}

.button.danger-secondary {
    background: color-mix(in srgb, var(--danger) 8%, var(--surface-alt));
    border-color: color-mix(in srgb, var(--danger) 34%, var(--line));
    color: var(--danger);
}

.button.danger-secondary:hover {
    background: var(--danger);
    border-color: var(--danger);
    color: #fff;
}

.button.danger-secondary:disabled:hover {
    background: color-mix(in srgb, var(--danger) 8%, var(--surface-alt));
    border-color: color-mix(in srgb, var(--danger) 34%, var(--line));
    color: var(--danger);
}

.button.full-width {
    width: 100%;
}

.flash {
    position: relative;
    margin-bottom: 14px;
    border: 1px solid var(--line);
    border-left-width: 5px;
    border-radius: var(--radius);
    background: var(--surface-alt);
    color: var(--text);
    padding: 11px 14px 11px 13px;
    font-weight: 700;
    box-shadow: var(--shadow);
}

.flash.success,
.flash.ok {
    border-color: color-mix(in srgb, var(--ok) 38%, var(--line));
    border-left-color: var(--ok);
    background: color-mix(in srgb, var(--ok) 12%, var(--surface));
    color: var(--ok);
}

.flash.warning,
.flash.notice {
    border-color: color-mix(in srgb, var(--warning) 40%, var(--line));
    border-left-color: var(--warning);
    background: color-mix(in srgb, var(--warning) 13%, var(--surface));
    color: var(--warning);
}

.flash.error,
.flash.danger {
    border-color: color-mix(in srgb, var(--danger) 38%, var(--line));
    border-left-color: var(--danger);
    background: color-mix(in srgb, var(--danger) 11%, var(--surface));
    color: var(--danger);
}

.flash.info {
    border-color: color-mix(in srgb, var(--brand) 30%, var(--line));
    border-left-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 9%, var(--surface));
    color: var(--brand-strong);
}

.table-responsive {
    width: 100%;
    overflow-x: auto;
}

.stacked-tables {
    display: grid;
    gap: 14px;
}

.data-table {
    width: 100%;
    min-width: 620px;
    border-collapse: collapse;
}

.data-table th,
.data-table td {
    border-bottom: 1px solid var(--line);
    padding: 10px 11px;
    text-align: left;
    vertical-align: middle;
}

.data-table th {
    background: var(--surface-alt);
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.data-table tr:last-child td {
    border-bottom: 0;
}

.data-table tbody tr:hover td {
    background: color-mix(in srgb, var(--brand) 4%, transparent);
}

.data-table tbody tr:nth-child(even):not([hidden]) td,
.data-table tbody tr.is-alt-row td {
    background: color-mix(in srgb, var(--brand) 3%, var(--surface));
}

.datatable-table tbody tr:not(.is-alt-row):not(:hover) td {
    background: transparent;
}

.data-table tbody tr:nth-child(even):not([hidden]):hover td,
.data-table tbody tr.is-alt-row:hover td,
.data-table tbody tr:hover td {
    background: color-mix(in srgb, var(--brand) 7%, var(--surface));
}

.datatable-shell {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
}

.datatable-shell .data-table th:first-child {
    border-top-left-radius: var(--radius-sm);
}

.datatable-shell .data-table th:last-child {
    border-top-right-radius: var(--radius-sm);
}

.datatable-toolbar,
.datatable-footer {
    display: flex;
    align-items: end;
    justify-content: space-between;
    gap: 10px;
}

.datatable-toolbar {
    flex-wrap: wrap;
    margin: 12px 0 10px;
}

.datatable-toolbar label {
    display: grid;
    min-width: min(100%, 170px);
    gap: 5px;
}

.datatable-toolbar .datatable-search {
    flex: 1 1 260px;
    min-width: min(100%, 260px);
}

.datatable-toolbar span {
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.datatable-toolbar input,
.datatable-toolbar select,
.call-history-filters input,
.call-history-filters select {
    width: 100%;
    min-height: 38px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 8px 10px;
    outline: 0;
    transition: border-color .16s ease, box-shadow .16s ease, background .16s ease;
}

.datatable-toolbar input:hover,
.datatable-toolbar select:hover,
.call-history-filters input:hover,
.call-history-filters select:hover {
    border-color: color-mix(in srgb, var(--brand) 42%, var(--line));
}

.datatable-toolbar input:focus,
.datatable-toolbar select:focus,
.call-history-filters input:focus,
.call-history-filters select:focus {
    border-color: var(--accent);
    box-shadow: var(--focus-ring);
}

.recording-cell {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    min-width: 0;
}

.recording-player {
    display: grid;
    grid-template-columns: 28px minmax(52px, 84px) auto;
    align-items: center;
    gap: 6px;
    min-width: 148px;
    min-height: 34px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 3px 7px 3px 3px;
}

.recording-play {
    display: grid;
    place-items: center;
    width: 28px;
    height: 28px;
    border: 0;
    border-radius: var(--radius-xs);
    background: var(--brand);
    color: #fff;
    cursor: pointer;
}

.recording-play:hover,
.recording-play:focus-visible {
    background: var(--action-primary);
}

.recording-play.is-playing {
    background: var(--accent);
    color: var(--beone-night);
}

.recording-play .ti {
    font-size: 16px;
    line-height: 1;
}

.recording-progress {
    width: 100%;
    height: 4px;
    min-height: 4px;
    margin: 0;
    border: 0;
    border-radius: 999px;
    appearance: none;
    background: color-mix(in srgb, var(--brand) 24%, var(--line));
    cursor: pointer;
    padding: 0;
}

.recording-progress::-webkit-slider-thumb {
    width: 11px;
    height: 11px;
    border: 2px solid var(--surface);
    border-radius: 50%;
    appearance: none;
    background: var(--brand);
    box-shadow: 0 0 0 1px var(--brand);
}

.recording-progress::-moz-range-thumb {
    width: 9px;
    height: 9px;
    border: 2px solid var(--surface);
    border-radius: 50%;
    background: var(--brand);
    box-shadow: 0 0 0 1px var(--brand);
}

.recording-time {
    min-width: 64px;
    color: var(--muted);
    font-size: 10px;
    font-variant-numeric: tabular-nums;
    font-weight: 800;
    text-align: right;
    white-space: nowrap;
}

.recording-download {
    width: 34px;
    height: 34px;
}

.queue-greeting-field {
    align-content: start;
}

.current-audio-file {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
    border: 1px solid color-mix(in srgb, var(--ok) 24%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--ok) 6%, var(--surface));
    padding: 9px 10px;
}

.current-audio-file > i {
    color: var(--ok);
    font-size: 21px;
}

.current-audio-file > span {
    display: grid;
    min-width: 0;
}

.current-audio-file strong,
.current-audio-file small {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.current-audio-file small {
    color: var(--muted);
    font-size: 11px;
}

.datatable-footer {
    flex-wrap: wrap;
    margin-top: 10px;
}

.datatable-summary {
    margin: 0;
    color: var(--muted);
    font-size: 13px;
    font-weight: 800;
}

.empty-cell {
    color: var(--muted);
    font-weight: 700;
    text-align: center;
}

code {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    color: var(--brand-strong);
    padding: 2px 5px;
    font-family: "Cascadia Mono", "SFMono-Regular", Consolas, monospace;
    font-size: 12px;
}

.empty-cell {
    color: var(--muted);
    text-align: center;
}

.empty-cell div,
.empty-live {
    display: grid;
    gap: 4px;
}

.empty-cell strong,
.empty-live strong {
    color: var(--text);
}

code {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    color: var(--text);
    padding: 2px 5px;
    overflow-wrap: anywhere;
}

.badge {
    text-transform: uppercase;
}

.badge.ok {
    border-color: color-mix(in srgb, var(--ok) 35%, var(--line));
    background: color-mix(in srgb, var(--ok) 12%, var(--surface));
    color: var(--ok);
}

.badge.warning {
    border-color: color-mix(in srgb, var(--warning) 38%, var(--line));
    background: color-mix(in srgb, var(--warning) 13%, var(--surface));
    color: var(--warning);
}

.badge.danger {
    border-color: color-mix(in srgb, var(--danger) 35%, var(--line));
    background: color-mix(in srgb, var(--danger) 11%, var(--surface));
    color: var(--danger);
}

.badge.neutral {
    color: var(--muted);
}

.runtime-detail {
    display: block;
    color: var(--text);
    font-weight: 800;
    overflow-wrap: anywhere;
}

.runtime-detail + small,
.runtime-detail ~ small {
    display: block;
    margin-top: 3px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}

.danger-text {
    color: var(--danger) !important;
}

.timeline-list {
    display: grid;
    gap: 12px;
    margin: 0;
    padding: 0;
    list-style: none;
}

.timeline-list li,
.status-board article,
.quick-link-list a {
    display: flex;
    gap: 10px;
    align-items: flex-start;
}

.timeline-list li div,
.status-board article div {
    display: grid;
    gap: 2px;
    min-width: 0;
}

.status-board {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
}

.status-board article {
    min-height: 78px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 12px;
}

.quick-link-list {
    display: grid;
    gap: 8px;
}

.quick-link-list a {
    align-items: center;
    min-height: 42px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 10px;
    font-weight: 800;
}

.quick-link-list a:hover {
    border-color: var(--brand);
    color: var(--brand-strong);
    text-decoration: none;
}

.quick-link-list i {
    color: var(--brand);
    font-size: 18px;
}

.admin-two-col {
    display: grid;
    grid-template-columns: minmax(0, 1.4fr) minmax(280px, .62fr);
    gap: 14px;
    align-items: start;
}

.section-stack {
    display: grid;
    gap: 14px;
}

.section-stack .panel-wide {
    min-height: 0;
}

.module-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(210px, 1fr));
    gap: 12px;
}

.module-card {
    display: grid;
    gap: 8px;
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 13px;
}

.module-card p {
    margin: 0;
    color: var(--muted);
    overflow-wrap: anywhere;
}

.module-icon {
    display: inline-grid;
    place-items: center;
    width: 34px;
    height: 34px;
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--brand) 13%, var(--surface));
    color: var(--brand-strong);
    font-size: 18px;
}

.section-subtitle {
    margin: 18px 0 10px;
    color: var(--brand-strong);
    font-size: 14px;
    text-transform: uppercase;
}

.json-preview {
    max-height: 360px;
    overflow: auto;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    color: var(--text);
    margin: 14px 0 0;
    padding: 12px;
    font: 12px/1.5 "Cascadia Mono", "SFMono-Regular", Consolas, monospace;
}

.filter-bar {
    display: flex;
    align-items: end;
    gap: 10px;
    flex-wrap: wrap;
    margin-bottom: 14px;
}

.filter-bar label {
    display: grid;
    gap: 5px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.filter-bar input,
.filter-bar select {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 9px 10px;
}

.filter-bar.compact {
    gap: 8px;
    margin: 0 0 10px;
}

.filter-bar.compact input,
.filter-bar.compact select {
    min-height: 34px;
    padding: 7px 9px;
}

.live-filter-bar {
    border-bottom: 1px solid var(--line);
    padding-bottom: 10px;
}

.call-history {
    display: grid;
    gap: 10px;
    position: relative;
}

.agent-calls-page {
    display: grid;
    width: 100%;
    min-width: 0;
}

.agent-calls-panel {
    display: grid;
    gap: 16px;
    width: 100%;
    min-height: calc(100vh - 158px);
    overflow: hidden;
}

.agent-call-metrics {
    grid-template-columns: repeat(5, minmax(140px, 1fr));
    gap: 10px;
    margin-bottom: 2px;
}

.agent-call-metrics article {
    position: relative;
    display: grid;
    grid-template-columns: 28px minmax(0, 1fr);
    grid-template-areas:
        "icon label"
        "value value"
        "hint hint";
    align-items: center;
    gap: 5px;
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 11px 12px 11px 14px;
}

.agent-call-metrics article::before {
    content: "";
    position: absolute;
    inset: 0 auto 0 0;
    width: 3px;
    background: var(--brand);
}

.agent-call-metrics i {
    grid-area: icon;
    color: var(--brand);
    font-size: 18px;
}

.agent-call-metrics span,
.agent-call-metrics small {
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.agent-call-metrics span {
    grid-area: label;
    text-transform: uppercase;
}

.agent-call-metrics strong {
    grid-area: value;
    color: var(--text);
    font-size: 22px;
    line-height: 1.05;
}

.agent-call-metrics small {
    grid-area: hint;
}

.call-history.is-loading {
    cursor: progress;
}

.call-history.has-load-error .call-history-summary {
    color: var(--danger);
}

.call-history.is-loading::after {
    content: "";
    position: absolute;
    inset: 0 0 auto;
    height: 2px;
    background: linear-gradient(90deg, transparent, var(--brand), var(--accent), transparent);
    pointer-events: none;
}

.call-history-filters {
    display: grid;
    gap: 10px;
    margin: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 10px;
}

.call-history-filters label {
    display: grid;
    gap: 5px;
    min-width: 0;
    color: var(--muted);
    font-size: 11px;
    font-weight: 800;
    text-transform: uppercase;
}

.call-history-filter-main {
    display: grid;
    grid-template-columns: minmax(210px, 1.35fr) minmax(180px, 1fr) minmax(125px, .65fr) minmax(145px, .75fr) 82px auto;
    align-items: end;
    gap: 9px;
}

.call-history-number-search .input-icon {
    position: relative;
    display: block;
}

.call-history-number-search .input-icon i {
    position: absolute;
    z-index: 1;
    top: 50%;
    left: 11px;
    color: var(--muted);
    transform: translateY(-50%);
}

.call-history-number-search .input-icon input {
    padding-left: 33px;
}

.call-history-advanced {
    border-top: 1px solid var(--line);
    padding-top: 8px;
}

.call-history-advanced > summary {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    list-style: none;
    cursor: pointer;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.call-history-advanced > summary::-webkit-details-marker {
    display: none;
}

.call-history-advanced > summary .ti-chevron-down {
    transition: transform .18s ease;
}

.call-history-advanced[open] > summary .ti-chevron-down {
    transform: rotate(180deg);
}

.call-history-filter-advanced-fields {
    display: grid;
    grid-template-columns: repeat(4, minmax(150px, 1fr));
    gap: 9px;
    padding-top: 10px;
}

.call-history-filter-fields {
    display: grid;
    grid-template-columns: repeat(7, minmax(0, 1fr));
    align-items: end;
    gap: 10px;
}

.call-history-filter-fields label {
    min-width: 0;
}

.call-history-filters input,
.call-history-filters select {
    width: 100%;
    min-height: 38px;
    background: var(--surface);
}

.call-history-filter-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 8px;
    flex-wrap: wrap;
}

.call-history-filter-actions .button,
.call-history-filter-actions .icon-button {
    min-height: 38px;
}

.call-history-results-bar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    min-height: 28px;
    gap: 10px;
}

.call-history-summary {
    margin: 0;
    color: var(--muted);
    font-size: 13px;
    font-weight: 700;
}

.call-history-loading {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    visibility: hidden;
    color: var(--brand-strong);
    font-size: 12px;
    font-weight: 800;
}

.call-history.is-loading .call-history-loading {
    visibility: visible;
}

.call-history-loading i {
    font-size: 16px;
    animation: call-history-spin .8s linear infinite;
}

@keyframes call-history-spin {
    to {
        transform: rotate(360deg);
    }
}

.agent-call-history-wrap {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
}

.agent-call-history-wrap:focus-visible {
    outline: 2px solid var(--accent);
    box-shadow: var(--focus-ring);
}

.call-history-table {
    min-width: 980px;
}

.call-history-table td:nth-child(1),
.call-history-table td:nth-child(2) {
    white-space: nowrap;
}

.agent-call-history-table {
    min-width: 1180px;
}

.agent-call-history-table th {
    white-space: nowrap;
}

.agent-call-history-table .agent-call-row td {
    line-height: 1.35;
}

.agent-call-history-table td:nth-child(4) strong {
    display: block;
    color: var(--text);
    font-size: 14px;
}

.agent-call-history-table td:nth-child(4) small,
.agent-call-history-table td:nth-child(8) {
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}

.tech-tooltip[data-tooltip]::after {
    max-width: min(430px, 86vw);
    font-family: "Cascadia Mono", "SFMono-Regular", Consolas, monospace;
    font-weight: 700;
    white-space: pre-line;
}

.table-pagination {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 10px;
    color: var(--muted);
    font-weight: 800;
}

.progress-bar {
    display: inline-block;
    width: min(130px, 100%);
    height: 8px;
    overflow: hidden;
    border-radius: 999px;
    background: color-mix(in srgb, var(--line) 70%, var(--surface));
    margin-right: 8px;
    vertical-align: middle;
}

.progress-bar span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, var(--brand), var(--accent));
}

.agent-console-grid {
    display: grid;
    grid-template-areas:
        "command command"
        "information dialer";
    grid-template-columns: minmax(0, 1fr) minmax(300px, 330px);
    gap: 14px;
    align-items: start;
    min-height: 0;
}

.agent-console-grid.is-background {
    position: fixed;
    z-index: 90;
    right: 22px;
    bottom: 22px;
    display: block;
    width: min(720px, calc(100vw - 44px));
    pointer-events: none;
}

.agent-console-grid.is-background > :not([data-agent-session-overlay]) {
    display: none !important;
}

.agent-session-overlay {
    display: flex;
    align-items: center;
    gap: 12px;
    min-height: 66px;
    border: 1px solid color-mix(in srgb, var(--neutral) 38%, var(--line));
    border-radius: var(--radius);
    background: color-mix(in srgb, var(--surface) 94%, transparent);
    padding: 10px 12px;
    box-shadow: 0 16px 42px rgba(20, 16, 37, .25), inset 4px 0 0 var(--neutral);
    backdrop-filter: blur(12px);
    pointer-events: auto;
}

.agent-session-overlay-pulse {
    flex: 0 0 12px;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--neutral);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--neutral) 16%, transparent);
}

.agent-session-overlay[data-visual-status="available"],
.agent-session-overlay[data-visual-status="in-call"] {
    border-color: color-mix(in srgb, var(--ok) 48%, var(--line));
    background: color-mix(in srgb, var(--ok) 13%, var(--surface));
    box-shadow: 0 16px 42px rgba(20, 16, 37, .25), inset 4px 0 0 var(--ok);
}

.agent-session-overlay[data-visual-status="available"] .agent-session-overlay-pulse,
.agent-session-overlay[data-visual-status="in-call"] .agent-session-overlay-pulse {
    background: var(--ok);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--ok) 16%, transparent);
}

.agent-session-overlay[data-visual-status="paused"],
.agent-session-overlay[data-visual-status="wrapup"] {
    border-color: color-mix(in srgb, var(--accent) 50%, var(--line));
    background: color-mix(in srgb, var(--accent) 15%, var(--surface));
    box-shadow: 0 16px 42px rgba(20, 16, 37, .25), inset 4px 0 0 var(--accent);
}

.agent-session-overlay[data-visual-status="paused"] .agent-session-overlay-pulse,
.agent-session-overlay[data-visual-status="wrapup"] .agent-session-overlay-pulse {
    background: var(--accent);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--accent) 16%, transparent);
}

.agent-session-overlay[data-visual-status="manual-dial"],
.agent-session-overlay[data-visual-status="manual-wrapup"] {
    border-color: color-mix(in srgb, var(--brand) 54%, var(--line));
    background: color-mix(in srgb, var(--brand) 14%, var(--surface));
    box-shadow: 0 16px 42px rgba(20, 16, 37, .25), inset 4px 0 0 var(--brand);
}

.agent-session-overlay[data-visual-status="manual-dial"] .agent-session-overlay-pulse,
.agent-session-overlay[data-visual-status="manual-wrapup"] .agent-session-overlay-pulse {
    background: var(--brand);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--brand) 18%, transparent);
}

.agent-session-overlay[data-visual-status="manager-pause"],
.agent-session-overlay[data-visual-status="busy"] {
    border-color: color-mix(in srgb, var(--danger) 50%, var(--line));
    background: color-mix(in srgb, var(--danger) 13%, var(--surface));
    box-shadow: 0 16px 42px rgba(20, 16, 37, .25), inset 4px 0 0 var(--danger);
}

.agent-session-overlay[data-visual-status="manager-pause"] .agent-session-overlay-pulse,
.agent-session-overlay[data-visual-status="busy"] .agent-session-overlay-pulse {
    background: var(--danger);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--danger) 18%, transparent);
}

.agent-session-overlay[data-visual-status="in-call"] {
    animation: call-heartbeat 1.6s ease-in-out infinite;
}

.agent-session-overlay[data-visual-status="in-call"] .agent-session-overlay-pulse {
    animation: call-dot-heartbeat 1.6s ease-in-out infinite;
}

.agent-session-overlay-copy {
    display: grid;
    flex: 1 1 auto;
    min-width: 0;
}

.agent-session-overlay-copy strong,
.agent-session-overlay-copy small {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.agent-session-overlay-copy small {
    color: var(--muted);
}

.agent-session-overlay-timer {
    display: grid;
    justify-items: center;
    min-width: 58px;
    color: var(--muted);
    font-size: 10px;
    font-weight: 800;
    text-transform: uppercase;
}

.agent-session-overlay-timer strong {
    color: var(--text);
    font-size: 14px;
}

.agent-session-overlay-actions {
    display: flex;
    align-items: center;
    gap: 6px;
}

.agent-session-overlay-actions .icon-button {
    width: 34px;
    height: 34px;
}

.agent-session-overlay-actions .icon-button.active {
    border-color: var(--warning);
    background: color-mix(in srgb, var(--warning) 14%, var(--surface));
    color: var(--warning);
}

.agent-console-grid.session-required {
    grid-template-areas: "command";
    grid-template-columns: minmax(320px, 760px);
    justify-content: center;
}

.call-panel {
    display: grid;
    grid-area: command;
    gap: 12px;
    min-width: 0;
}

.voice-ready-stack {
    display: grid;
    gap: 12px;
    min-width: 0;
}

.agent-realtime-alert {
    display: flex;
    align-items: center;
    gap: 11px;
    border: 1px solid color-mix(in srgb, var(--warning) 58%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--warning) 13%, var(--surface));
    padding: 10px 12px;
    box-shadow: inset 4px 0 0 var(--warning);
}

.agent-realtime-alert > div {
    display: grid;
    gap: 2px;
    min-width: 0;
}

.agent-realtime-alert strong {
    font-size: 14px;
}

.agent-realtime-alert span:not(.realtime-status-icon) {
    color: var(--muted);
    font-size: 12px;
}

.realtime-status-icon {
    display: inline-grid;
    place-items: center;
    flex: 0 0 34px;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    background: color-mix(in srgb, var(--warning) 20%, var(--surface));
    color: var(--warning);
    font-size: 18px;
    animation: realtime-status-pulse 1.4s ease-in-out infinite;
}

.agent-realtime-alert.state-syncing {
    border-color: color-mix(in srgb, var(--ok) 50%, var(--line));
    background: color-mix(in srgb, var(--ok) 11%, var(--surface));
    box-shadow: inset 4px 0 0 var(--ok);
}

.agent-realtime-alert.state-syncing .realtime-status-icon {
    background: color-mix(in srgb, var(--ok) 18%, var(--surface));
    color: var(--ok);
}

.agent-realtime-alert.state-fallback {
    border-color: color-mix(in srgb, var(--accent) 52%, var(--line));
    background: color-mix(in srgb, var(--accent) 12%, var(--surface));
    box-shadow: inset 4px 0 0 var(--accent);
}

.agent-campaign-alert {
    display: flex;
    align-items: center;
    gap: 11px;
    border: 1px solid color-mix(in srgb, var(--danger) 52%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--danger) 11%, var(--surface));
    padding: 11px 13px;
    box-shadow: inset 4px 0 0 var(--danger);
    animation: agent-campaign-alert-in .22s ease-out;
}

.agent-campaign-alert > div {
    display: grid;
    gap: 3px;
    min-width: 0;
}

.agent-campaign-alert strong {
    color: var(--danger);
    font-size: 14px;
}

.agent-campaign-alert span:not(.campaign-alert-icon) {
    color: var(--muted);
    font-size: 12px;
}

.campaign-alert-icon {
    display: inline-grid;
    place-items: center;
    flex: 0 0 34px;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    background: color-mix(in srgb, var(--danger) 18%, var(--surface));
    color: var(--danger);
    font-size: 18px;
}

.agent-campaign-alert.state-available {
    border-color: color-mix(in srgb, var(--warning) 54%, var(--line));
    background: color-mix(in srgb, var(--warning) 12%, var(--surface));
    box-shadow: inset 4px 0 0 var(--warning);
}

.agent-campaign-alert.state-available strong,
.agent-campaign-alert.state-available .campaign-alert-icon {
    color: var(--warning);
}

.agent-campaign-alert.state-available .campaign-alert-icon {
    background: color-mix(in srgb, var(--warning) 18%, var(--surface));
}

.campaign-alert-action {
    appearance: none;
    border: 0;
    background: transparent;
    color: inherit;
    padding: 0;
    font: inherit;
    font-weight: 800;
    text-decoration: underline;
    text-underline-offset: 2px;
    cursor: pointer;
}

.campaign-alert-action:hover,
.campaign-alert-action:focus-visible {
    color: var(--text);
}

@keyframes agent-campaign-alert-in {
    from { opacity: 0; transform: translateY(-5px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes realtime-status-pulse {
    0%, 100% { opacity: .68; transform: scale(.94); }
    50% { opacity: 1; transform: scale(1); }
}

.agent-side-stack {
    display: grid;
    grid-area: information;
    gap: 14px;
    align-self: start;
    min-width: 0;
}

.agent-dialer-panel {
    position: sticky;
    top: 12px;
    display: grid;
    grid-area: dialer;
    gap: 14px;
    align-content: start;
    max-height: calc(100dvh - 36px);
    overflow-y: auto;
}

.panel-header.simple.agent-dialer-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 0;
}

.agent-dialer-header > div {
    min-width: 0;
}

.agent-dialer-header .icon-button {
    flex: 0 0 auto;
}

.agent-dialer-header h2 {
    font-size: 18px;
}

.empty-state,
.station-form {
    display: grid;
    gap: 10px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 12px;
}

.voice-gate {
    min-height: 170px;
    align-content: center;
}

.empty-state {
    justify-items: start;
}

.empty-state i {
    color: var(--brand);
    font-size: 24px;
}

.empty-state strong {
    font-size: 15px;
}

.empty-state span {
    color: var(--muted);
}

.station-form {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: end;
}

.voice-mode-form {
    grid-template-columns: 1fr;
}

.session-start-card {
    gap: 18px;
    border: 0;
    background: transparent;
    padding: 6px;
}

.session-start-header {
    display: flex;
    align-items: center;
    gap: 14px;
}

.session-start-header h2 {
    margin: 0 0 3px;
    font-size: 24px;
}

.session-start-header p {
    margin: 0;
    color: var(--muted);
}

.session-start-icon {
    display: inline-grid;
    place-items: center;
    width: 52px;
    height: 52px;
    border-radius: 50%;
    background: color-mix(in srgb, var(--brand) 12%, var(--surface));
    color: var(--brand);
    font-size: 27px;
}

.station-form label {
    display: grid;
    gap: 6px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.station-form select {
    width: 100%;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 9px 10px;
}

.mode-choice {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
    margin: 0;
    padding: 0;
    border: 0;
}

.mode-choice legend {
    grid-column: 1 / -1;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.choice-tile {
    position: relative;
    cursor: pointer;
}

.choice-tile input {
    position: absolute;
    inset: 0;
    opacity: 0;
}

.choice-tile input:focus-visible + span {
    outline: 3px solid color-mix(in srgb, var(--accent) 40%, transparent);
    outline-offset: 2px;
}

.choice-tile span {
    display: flex;
    gap: 8px;
    align-items: center;
    min-height: 44px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 10px;
    font-size: 13px;
    font-weight: 800;
}

.session-start-card .choice-tile span {
    display: grid;
    grid-template-columns: auto 1fr;
    min-height: 74px;
    padding: 14px;
}

.session-start-card .choice-tile i {
    grid-row: span 2;
    color: var(--brand);
    font-size: 22px;
}

.session-start-card .choice-tile strong {
    align-self: end;
    font-size: 15px;
}

.session-start-card .choice-tile small {
    align-self: start;
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
    text-transform: none;
}

.choice-tile input:checked + span {
    border-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 12%, var(--surface));
    color: var(--brand-strong);
}

.choice-tile.disabled span {
    opacity: .45;
}

.choice-tile.disabled {
    cursor: not-allowed;
}

.webrtc-codec-choice {
    transition: opacity .18s ease, transform .18s ease;
}

.webrtc-codec-choice[hidden],
[data-webrtc-audio-control][hidden] {
    display: none;
}

.station-form.is-saved {
    border-color: color-mix(in srgb, var(--ok) 38%, var(--line));
}

.session-actions {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.session-start-card .session-actions {
    justify-content: space-between;
    align-items: center;
    padding-top: 4px;
}

.session-open-button {
    min-height: 46px;
    padding-inline: 22px;
    font-size: 15px;
    box-shadow: 0 16px 34px color-mix(in srgb, var(--brand) 20%, transparent);
}

.session-open-button i {
    font-size: 18px;
}

.agent-status-strip {
    gap: 8px;
    flex-wrap: wrap;
}

.pending-pause-chip {
    display: inline-flex;
    min-height: 28px;
    align-items: center;
    gap: 6px;
    border: 1px solid color-mix(in srgb, var(--warning) 42%, var(--line));
    border-radius: 999px;
    background: color-mix(in srgb, var(--warning) 10%, var(--surface));
    color: var(--warning);
    padding: 3px 4px 3px 9px;
    font-size: 12px;
    font-weight: 800;
}

.pending-pause-chip[hidden] {
    display: none;
}

.pending-pause-chip button {
    display: inline-grid;
    width: 22px;
    height: 22px;
    padding: 0;
    place-items: center;
    border: 0;
    border-radius: 50%;
    background: transparent;
    color: currentColor;
    cursor: pointer;
}

.pending-pause-chip button:hover,
.pending-pause-chip button:focus-visible {
    background: color-mix(in srgb, var(--warning) 16%, transparent);
}

.agent-live-status {
    display: grid;
    grid-template-columns: minmax(170px, .75fr) minmax(180px, 1fr) auto;
    gap: 16px;
    align-items: center;
    min-height: 64px;
    border: 1px solid color-mix(in srgb, var(--brand) 42%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--brand) 12%, var(--surface));
    color: var(--text);
    padding: 12px 14px;
    box-shadow: inset 4px 0 0 var(--brand);
}

.agent-live-status > div:first-child {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 2px 10px;
    align-items: center;
    min-width: 0;
}

.agent-live-status strong {
    font-size: 18px;
    line-height: 1.1;
}

.agent-live-status span:not(.live-status-dot) {
    color: var(--muted);
    font-size: 13px;
}

.live-call-summary {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    gap: 2px 9px;
    min-width: 0;
    border-inline: 1px solid color-mix(in srgb, var(--line) 78%, transparent);
    padding-inline: 16px;
}

.live-call-summary > strong {
    overflow: hidden;
    color: var(--text);
    font-size: 20px;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.live-call-summary .call-direction {
    grid-row: 1 / span 2;
    align-self: center;
}

.live-call-summary .call-direction > span {
    display: none;
}

.live-call-summary .call-counterparty,
.live-call-summary .live-call-context {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.live-call-summary .live-call-context {
    grid-column: 2;
}

.live-status-dot {
    grid-row: span 2;
    width: 14px;
    height: 14px;
    border-radius: 999px;
    background: var(--brand);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--brand) 16%, transparent);
}

.live-status-metrics {
    display: inline-flex;
    flex: 0 0 auto;
    flex-wrap: nowrap;
    justify-content: flex-end;
    border: 1px solid color-mix(in srgb, var(--line) 80%, transparent);
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--surface) 78%, transparent);
}

.live-status-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 8px;
    flex-wrap: wrap;
}

.live-status-actions .icon-button {
    display: inline-grid;
    flex: 0 0 36px;
    width: 36px;
    height: 36px;
    min-height: 36px;
    padding: 0;
    place-items: center;
}

.live-status-actions .icon-button i {
    font-size: 17px;
}

.live-status-metrics > .live-status-metric {
    display: inline-flex;
    gap: 6px;
    align-items: center;
    padding: 7px 9px;
}

.live-status-metrics > .live-status-metric + .live-status-metric {
    border-left: 1px solid color-mix(in srgb, var(--line) 80%, transparent);
}

.live-status-metrics strong {
    min-width: 42px;
    font-size: 13px;
    text-align: right;
}

.live-status-session-metric > .media-quality-dot {
    display: block;
    flex: 0 0 10px;
    width: 10px;
    height: 10px;
    min-width: 10px;
    border: 0;
    border-radius: 50%;
    background: var(--muted);
    box-shadow: none;
    margin-left: 2px;
    padding: 0;
    cursor: help;
}

[data-media-quality-indicator][data-quality-level="good"] {
    background: var(--ok);
}

[data-media-quality-indicator][data-quality-level="degraded"] {
    background: var(--warning);
}

[data-media-quality-indicator][data-quality-level="bad"] {
    background: var(--danger);
}

.live-session-close {
    min-height: 36px;
    padding: 8px 10px;
    white-space: nowrap;
}

.audio-settings-button {
    min-height: 36px;
    white-space: nowrap;
}

.live-campaign-change {
    min-height: 36px;
    padding: 8px 10px;
    white-space: nowrap;
}

.audio-settings-form {
    width: min(860px, 100%);
}

.audio-settings-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}

.audio-volume-control span {
    display: flex;
    justify-content: space-between;
    gap: 10px;
}

.audio-volume-control output {
    color: var(--brand-strong);
    font-weight: 900;
}

.audio-volume-control input[type="range"] {
    accent-color: var(--brand);
    cursor: pointer;
}

.audio-volume-control input[type="range"]:disabled {
    cursor: not-allowed;
    opacity: .55;
}

.audio-device-tests {
    display: grid;
    grid-column: 1 / -1;
    gap: 10px;
    border-block: 1px solid var(--line);
    padding-block: 12px;
}

.audio-device-tests-heading,
.audio-device-tests-heading > div {
    display: grid;
    gap: 3px;
}

.audio-device-tests-heading strong {
    color: var(--text);
    font-size: 13px;
}

.audio-device-tests-heading small {
    color: var(--muted);
    font-size: 12px;
}

.audio-device-test-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
}

.audio-test-button {
    width: 100%;
}

.audio-test-button.is-testing i {
    animation: call-history-spin .8s linear infinite;
}

.audio-test-status {
    margin: 0;
    border-radius: var(--radius-sm);
    padding: 8px 10px;
    color: var(--muted);
    background: var(--surface-alt);
    font-size: 12px;
    font-weight: 700;
}

.audio-test-status[data-state="running"] {
    color: var(--text);
    background: color-mix(in srgb, var(--brand) 9%, var(--surface));
}

.audio-test-status[data-state="success"] {
    color: var(--ok);
    background: color-mix(in srgb, var(--ok) 10%, var(--surface));
}

.audio-test-status[data-state="warning"] {
    color: var(--accent);
    background: color-mix(in srgb, var(--accent) 10%, var(--surface));
}

.audio-test-status[data-state="error"] {
    color: var(--danger);
    background: color-mix(in srgb, var(--danger) 9%, var(--surface));
}

.agent-live-status.status-available {
    border-color: color-mix(in srgb, var(--ok) 48%, var(--line));
    background: color-mix(in srgb, var(--ok) 13%, var(--surface));
    box-shadow: inset 4px 0 0 var(--ok);
}

.agent-live-status.status-available .live-status-dot {
    background: var(--ok);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--ok) 16%, transparent);
}

.agent-live-status.status-paused,
.agent-live-status.status-wrapup {
    border-color: color-mix(in srgb, var(--accent) 50%, var(--line));
    background: color-mix(in srgb, var(--accent) 15%, var(--surface));
    box-shadow: inset 4px 0 0 var(--accent);
}

.agent-live-status.status-paused .live-status-dot,
.agent-live-status.status-wrapup .live-status-dot {
    background: var(--accent);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--accent) 16%, transparent);
}

.agent-live-status.status-manual-dial {
    border-color: color-mix(in srgb, var(--brand) 46%, var(--line));
    background: color-mix(in srgb, var(--brand) 13%, var(--surface));
    box-shadow: inset 4px 0 0 var(--brand);
}

.agent-live-status.status-manual-dial .live-status-dot {
    background: var(--brand);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--brand) 18%, transparent);
}

.agent-live-status.status-manual-wrapup {
    border-color: color-mix(in srgb, var(--brand) 62%, var(--danger));
    background: linear-gradient(135deg,
        color-mix(in srgb, var(--brand) 18%, var(--surface)),
        color-mix(in srgb, var(--accent) 16%, var(--surface)));
    box-shadow: inset 4px 0 0 var(--brand), 0 12px 28px color-mix(in srgb, var(--brand) 14%, transparent);
}

.agent-live-status.status-manual-wrapup .live-status-dot {
    background: var(--brand);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--brand) 22%, transparent);
}

.agent-live-status.status-manual-wrapup strong,
.agent-live-status.status-manual-wrapup span:not(.live-status-dot) {
    color: var(--text);
}

.agent-live-status.status-manager-pause {
    border-color: color-mix(in srgb, var(--danger) 54%, var(--accent));
    background: linear-gradient(135deg,
        color-mix(in srgb, var(--danger) 14%, var(--surface)),
        color-mix(in srgb, var(--accent) 16%, var(--surface)));
    box-shadow: inset 4px 0 0 var(--danger), 0 12px 28px color-mix(in srgb, var(--danger) 14%, transparent);
}

.agent-live-status.status-manager-pause .live-status-dot {
    background: var(--danger);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--danger) 20%, transparent);
}

.agent-live-status.status-busy {
    border-color: color-mix(in srgb, var(--danger) 42%, var(--line));
    background: color-mix(in srgb, var(--danger) 12%, var(--surface));
    box-shadow: inset 4px 0 0 var(--danger);
}

.agent-live-status.status-busy .live-status-dot {
    background: var(--danger);
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--danger) 16%, transparent);
}

.agent-live-status.status-in-call {
    border-color: color-mix(in srgb, var(--ok) 58%, var(--line));
    background: color-mix(in srgb, var(--ok) 15%, var(--surface));
    box-shadow: inset 4px 0 0 var(--ok), 0 0 0 0 color-mix(in srgb, var(--ok) 22%, transparent);
    animation: call-heartbeat 1.6s ease-in-out infinite;
}

.agent-live-status.status-in-call .live-status-dot {
    background: var(--ok);
    animation: call-dot-heartbeat 1.6s ease-in-out infinite;
}

@keyframes call-heartbeat {
    0%, 100% {
        box-shadow: inset 4px 0 0 var(--ok), 0 0 0 0 color-mix(in srgb, var(--ok) 22%, transparent);
    }
    45% {
        box-shadow: inset 4px 0 0 var(--ok), 0 0 0 7px color-mix(in srgb, var(--ok) 0%, transparent);
    }
}

@keyframes call-dot-heartbeat {
    0%, 100% {
        transform: scale(1);
        box-shadow: 0 0 0 5px color-mix(in srgb, var(--ok) 16%, transparent);
    }
    45% {
        transform: scale(1.14);
        box-shadow: 0 0 0 8px color-mix(in srgb, var(--ok) 0%, transparent);
    }
}

@media (prefers-reduced-motion: reduce) {
    .agent-live-status.status-in-call,
    .agent-live-status.status-in-call .live-status-dot,
    .agent-session-overlay[data-visual-status="in-call"],
    .agent-session-overlay[data-visual-status="in-call"] .agent-session-overlay-pulse {
        animation: none;
    }
}

.platform-ai-prompt-panel {
    align-items: center;
    background: color-mix(in srgb, var(--brand) 5%, var(--surface));
    border: 1px solid var(--border);
    display: flex;
    justify-content: space-between;
    gap: 20px;
    margin-bottom: 16px;
    padding: 16px;
}

.platform-ai-prompt-panel h3 {
    margin: 0 0 4px;
}

.markdown-editor,
.markdown-editor > label {
    display: grid;
    gap: 8px;
}

.markdown-toolbar {
    align-items: center;
    display: flex;
    gap: 4px;
    margin-top: 6px;
}

.markdown-toolbar .icon-button {
    min-height: 34px;
    min-width: 34px;
}

.markdown-editor textarea {
    min-height: 150px;
    resize: vertical;
}

.campaign-ai-settings {
    border-color: color-mix(in srgb, var(--brand) 28%, var(--border));
}

.ai-live-advice {
    background: color-mix(in srgb, var(--brand) 7%, var(--surface-alt));
    border-left: 3px solid var(--brand);
    margin-top: 16px;
    padding: 12px 14px;
}

.ai-live-advice-header,
.ai-live-advice-header > span {
    align-items: center;
    display: flex;
    gap: 8px;
}

.ai-live-advice-header {
    justify-content: space-between;
}

.ai-live-advice-header i {
    color: var(--brand);
}

.ai-live-advice-header small {
    color: var(--muted);
}

.ai-live-advice[data-status="degraded"] {
    border-left-color: var(--warning);
}

.ai-live-advice-list {
    display: grid;
    gap: 6px;
    list-style: none;
    margin: 10px 0 0;
    max-height: 150px;
    overflow-y: auto;
    padding: 0;
}

.ai-live-advice-list li {
    background: var(--surface);
    border: 1px solid var(--border);
    padding: 8px 10px;
}

.ai-live-advice-list li:last-child {
    border-color: color-mix(in srgb, var(--brand) 42%, var(--border));
    font-weight: 700;
}

.ai-live-advice-list li.is-streaming {
    border-left: 3px solid var(--brand);
}

.state-pill {
    cursor: pointer;
}

.state-pill:disabled {
    cursor: not-allowed;
    opacity: .55;
}

.state-pill.active {
    border-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 12%, var(--surface));
    color: var(--brand-strong);
}

.state-pill.queued {
    border-color: var(--warning);
    border-style: dashed;
    background: color-mix(in srgb, var(--warning) 10%, var(--surface));
    color: var(--warning);
}

.call-stage {
    display: grid;
    place-items: center;
    min-height: 150px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface-alt);
    text-align: center;
}

.call-stage strong {
    overflow-wrap: anywhere;
    font-size: 30px;
    line-height: 1.15;
}

.call-counterparty {
    color: var(--muted);
    font-size: 13px;
    font-weight: 700;
}

.call-direction {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    color: var(--brand-strong);
    font-weight: 800;
}

.call-stage-timer {
    display: inline-flex;
    gap: 6px;
    align-items: center;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--muted);
    padding: 6px 9px;
    font-weight: 800;
}

.agent-stats-modal-card {
    width: min(780px, 100%);
}

.agent-stats-content {
    display: grid;
    gap: 12px;
    animation: contextual-tool-in .18s ease-out;
}

.agent-stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: 8px;
}

.agent-stats-grid div {
    display: grid;
    gap: 3px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 9px 10px;
}

.agent-stats-grid span,
.pause-breakdown {
    color: var(--muted);
    font-size: 12px;
}

.contextual-call-tool:not([hidden]) {
    animation: contextual-tool-in .18s ease-out;
}

.dtmf-panel {
    display: grid;
    gap: 9px;
    justify-items: center;
    border-top: 1px solid var(--line);
    padding-top: 12px;
}

@keyframes contextual-tool-in {
    from { opacity: 0; transform: translateY(-5px); }
    to { opacity: 1; transform: translateY(0); }
}

.agent-stats-grid strong {
    font-size: 17px;
}

.pause-breakdown {
    border-top: 1px solid var(--line);
    padding-top: 10px;
    line-height: 1.5;
}

.lead-extra-fields {
    margin-top: 10px;
    border-top: 1px solid var(--line);
    padding-top: 10px;
}

.lead-extra-fields dd {
    overflow-wrap: anywhere;
}

.supervision-dashboard {
    display: grid;
    gap: 16px;
}

.supervision-topline,
.panel-heading,
.campaign-live-head,
.agent-live-main,
.agent-live-actions,
.monitor-actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.supervision-topline h3,
.panel-heading h3 {
    margin: 0;
    font-size: 18px;
}

.supervision-topline p,
.panel-heading p {
    margin: 3px 0 0;
    color: var(--muted);
}

.live-chip {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    border: 1px solid var(--line);
    border-radius: 999px;
    padding: 7px 10px;
    color: var(--muted);
    font-weight: 800;
    transition: border-color 160ms ease, color 160ms ease, background-color 160ms ease;
}

.live-chip .live-chip-dot {
    width: 9px;
    height: 9px;
    flex: 0 0 9px;
    border-radius: 50%;
    background: var(--muted);
}

.live-chip[data-state="down"] {
    border-color: color-mix(in srgb, var(--danger) 32%, var(--line));
    color: var(--danger);
    background: color-mix(in srgb, var(--danger) 6%, var(--surface));
}

.live-chip[data-state="down"] .live-chip-dot {
    background: var(--danger);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--danger) 16%, transparent);
}

.live-chip[data-state="connecting"] {
    border-color: color-mix(in srgb, var(--warning) 32%, var(--line));
    color: var(--warning);
    background: color-mix(in srgb, var(--warning) 6%, var(--surface));
}

.live-chip[data-state="connecting"] .live-chip-dot {
    background: var(--warning);
    box-shadow: 0 0 0 4px color-mix(in srgb, var(--warning) 16%, transparent);
}

.live-chip[data-state="live"] {
    border-color: color-mix(in srgb, var(--ok) 32%, var(--line));
    color: var(--ok);
    background: color-mix(in srgb, var(--ok) 6%, var(--surface));
}

.live-chip[data-state="live"] .live-chip-dot {
    background: var(--ok);
    animation: supervision-websocket-heartbeat 1.5s ease-in-out infinite;
}

@keyframes supervision-websocket-heartbeat {
    0%, 100% {
        transform: scale(0.9);
        box-shadow: 0 0 0 3px color-mix(in srgb, var(--ok) 12%, transparent);
        opacity: 0.78;
    }
    45% {
        transform: scale(1.18);
        box-shadow: 0 0 0 6px color-mix(in srgb, var(--ok) 22%, transparent);
        opacity: 1;
    }
}

@media (prefers-reduced-motion: reduce) {
    .live-chip[data-state="live"] .live-chip-dot {
        animation: none;
        box-shadow: 0 0 0 4px color-mix(in srgb, var(--ok) 16%, transparent);
    }
}

.supervision-summary {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
    gap: 10px;
}

.supervision-secondary-kpis {
    grid-column: 1 / -1;
    border-top: 1px solid var(--line);
    padding-top: 8px;
}

.supervision-secondary-kpis summary {
    color: var(--muted);
    cursor: pointer;
    font-size: 12px;
    font-weight: 800;
}

.supervision-secondary-kpis > div {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(125px, 1fr));
    gap: 8px;
    margin-top: 8px;
}

.supervision-alerts {
    display: grid;
    gap: 8px;
}

.supervision-alerts[hidden] {
    display: none;
}

.supervision-alert {
    display: grid;
    grid-template-columns: 24px minmax(0, 1fr);
    align-items: center;
    gap: 10px;
    border: 1px solid color-mix(in srgb, var(--accent) 46%, var(--line));
    border-left: 4px solid var(--accent);
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--accent) 8%, var(--surface));
    padding: 10px 12px;
    color: var(--text);
}

.supervision-alert.danger {
    border-color: color-mix(in srgb, var(--danger) 48%, var(--line));
    border-left-color: var(--danger);
    background: color-mix(in srgb, var(--danger) 8%, var(--surface));
}

.supervision-alert i {
    color: var(--accent);
    font-size: 20px;
}

.supervision-alert.danger i {
    color: var(--danger);
}

.supervision-alert strong,
.supervision-alert small {
    display: block;
}

.supervision-alert small {
    margin-top: 2px;
    color: var(--muted);
}

.supervision-kpi,
.supervision-panel,
.supervision-monitor {
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
}

.supervision-kpi {
    display: grid;
    gap: 6px;
    padding: 12px;
}

.supervision-kpi span {
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.supervision-kpi strong {
    font-size: 24px;
}

.supervision-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 16px;
}

.supervision-panel,
.supervision-monitor {
    display: grid;
    gap: 12px;
    padding: 16px;
}

.campaign-live-list,
.queue-live-list,
.agent-live-list {
    display: grid;
    gap: 10px;
}

.supervision-table-wrap {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    overflow-x: auto;
}

.supervision-live-table {
    width: 100%;
    min-width: 820px;
    border-collapse: collapse;
}

.supervision-live-table th,
.supervision-live-table td {
    border-bottom: 1px solid var(--line);
    padding: 8px 10px;
    text-align: left;
    vertical-align: middle;
}

.supervision-live-table th {
    color: var(--muted);
    font-size: 11px;
    font-weight: 900;
    text-transform: uppercase;
}

.supervision-live-table td {
    font-size: 13px;
}

.supervision-live-table tbody tr {
    transition: background .18s ease, box-shadow .18s ease;
}

.supervision-live-table tbody tr:hover {
    background: color-mix(in srgb, var(--brand) 5%, var(--surface));
}

.supervision-live-table tbody tr.status-danger {
    box-shadow: inset 3px 0 0 var(--danger);
}

.supervision-live-table tbody tr.status-warning {
    box-shadow: inset 3px 0 0 var(--accent);
}

.supervision-live-table tbody tr.status-ok {
    box-shadow: inset 3px 0 0 var(--ok);
}

.supervision-live-table tbody tr:last-child td {
    border-bottom: 0;
}

.supervision-live-table td > strong,
.supervision-live-table td > small {
    display: block;
}

.supervision-live-table td > small,
.supervision-live-table small {
    color: var(--muted);
    font-size: 11px;
    margin-top: 2px;
}

.supervision-live-table .user-identity {
    gap: 8px;
}

.supervision-progress-cell {
    min-width: 150px;
}

.mini-avatar-row {
    display: flex;
    align-items: center;
    gap: 4px;
    margin-top: 10px;
    min-height: 28px;
}

.mini-avatar-row.inline {
    margin-top: 0;
    min-height: 24px;
}

.mini-avatar-row .user-identity-avatar-frame {
    width: 24px;
    height: 24px;
}

.agent-live-card {
    display: grid;
    gap: 10px;
    box-shadow: inset 4px 0 0 var(--line);
}

.agent-live-card.status-ok {
    box-shadow: inset 4px 0 0 var(--ok);
}

.agent-live-card.status-warning {
    box-shadow: inset 4px 0 0 var(--accent);
}

.agent-live-card.status-danger {
    box-shadow: inset 4px 0 0 var(--danger);
}

.supervision-user .user-identity-avatar-frame {
    width: 28px;
    height: 28px;
}

.agent-live-detail {
    display: grid;
    gap: 3px;
}

.agent-live-actions {
    justify-content: flex-start;
    flex-wrap: wrap;
    gap: 6px;
}

.agent-action-menu {
    position: static;
}

.agent-action-menu > summary {
    list-style: none;
    cursor: pointer;
}

.agent-action-menu > summary::-webkit-details-marker {
    display: none;
}

.agent-action-menu[open] > div {
    display: grid;
    gap: 6px;
    width: 190px;
    margin-top: 6px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    padding: 8px;
    box-shadow: var(--shadow);
}

.agent-action-menu[open] > div .button {
    width: 100%;
    justify-content: flex-start;
}

.button.compact {
    min-height: 30px;
    padding: 6px 8px;
    font-size: 12px;
}

.supervision-monitor {
    position: sticky;
    bottom: 14px;
    z-index: 5;
    box-shadow: 0 18px 38px rgba(0, 0, 0, .16);
}

.supervision-monitor audio {
    width: 100%;
}

.monitor-actions {
    justify-content: flex-start;
}

.monitor-actions .active {
    border-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 14%, var(--surface));
    color: var(--brand-strong);
}

.empty-live {
    border: 1px dashed var(--line);
    border-radius: var(--radius);
    color: var(--muted);
    padding: 18px;
    text-align: center;
}

@media (max-width: 1180px) {
    .supervision-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 680px) {
    .supervision-summary {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .supervision-topline,
    .panel-heading,
    .agent-live-main {
        align-items: flex-start;
        flex-direction: column;
    }
}

.call-controls {
    justify-content: center;
    gap: 10px;
    flex-wrap: wrap;
}

.round-action {
    display: inline-grid;
    place-items: center;
    width: 54px;
    height: 54px;
    border: 0;
    border-radius: 50%;
    background: var(--accent);
    color: #18111f;
    font-size: 22px;
    cursor: pointer;
}

.round-action.accept {
    background: var(--ok);
    color: #fff;
}

.round-action.danger {
    background: var(--danger);
    color: #fff;
}

.round-action.active {
    background: var(--danger);
    color: #fff;
    box-shadow: 0 0 0 5px color-mix(in srgb, var(--danger) 18%, transparent);
}

.round-action:disabled,
.dial-pad button:disabled {
    cursor: not-allowed;
    opacity: .38;
    filter: grayscale(.45);
}

.manual-dial-form {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 10px;
    width: 100%;
}

.manual-dial-form label {
    display: grid;
    gap: 6px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.manual-dial-form input {
    width: 100%;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 10px 12px;
    font-size: 16px;
}

.manual-dial-input-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px;
    align-items: stretch;
}

.manual-dial-input-row .button {
    min-width: 44px;
    padding-inline: 11px;
}

.dial-pad {
    display: grid;
    grid-template-columns: repeat(3, minmax(44px, 1fr));
    width: min(100%, 180px);
    justify-content: center;
    gap: 7px;
}

.dial-pad button {
    width: 100%;
    height: 44px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    font-weight: 800;
    cursor: pointer;
}

.dial-pad-hint {
    justify-self: center;
    text-align: center;
}

.lead-panel {
    display: grid;
    gap: 14px;
}

.panel-header.simple.lead-panel-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    margin-bottom: 0;
}

.lead-panel-header .icon-button {
    flex: 0 0 auto;
}

.lead-qualification-section {
    display: grid;
    gap: 14px;
    border-top: 1px solid var(--line);
    padding-top: 14px;
}

.qualification-section-header h3 {
    margin: 0 0 4px;
    font-family: Comfortaa, "Open Sans", "Segoe UI", sans-serif;
    font-size: 16px;
}

.qualification-section-header p {
    margin: 0;
    color: var(--muted);
}

.external-qualification {
    display: grid;
    gap: 10px;
}

.button.is-disabled,
.button[aria-disabled="true"] {
    pointer-events: none;
    cursor: not-allowed;
    opacity: .48;
    filter: grayscale(.35);
}

@media (max-height: 760px) and (min-width: 681px) {
    .agent-console-grid {
        gap: 10px;
    }

    .agent-console-grid .panel {
        padding: 14px;
    }

    .voice-ready-stack,
    .agent-side-stack,
    .agent-dialer-panel {
        gap: 10px;
    }

    .agent-live-status {
        min-height: 56px;
        padding-block: 9px;
    }

    .agent-status-strip {
        gap: 6px;
    }

    .state-pill {
        min-height: 32px;
        padding-block: 5px;
    }
}

.detail-list {
    display: grid;
    gap: 10px;
    margin: 0;
}

.detail-list div {
    display: grid;
    grid-template-columns: 108px minmax(0, 1fr);
    gap: 10px;
    border-bottom: 1px solid var(--line);
    padding-bottom: 9px;
}

.detail-list div:last-child {
    border-bottom: 0;
}

.detail-list dt {
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.detail-list dd {
    margin: 0;
    overflow-wrap: anywhere;
    font-weight: 700;
}

.compact-form {
    display: grid;
    gap: 12px;
}

.secondary-form {
    margin-top: 18px;
    padding-top: 18px;
    border-top: 1px solid var(--line);
}

.compact-form label,
.login-form label {
    display: grid;
    gap: 6px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.compact-form input,
.compact-form select,
.compact-form textarea,
.login-form input {
    width: 100%;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 10px 11px;
}

.input-with-action {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px;
    align-items: stretch;
}

.input-with-action .button {
    min-height: 42px;
    white-space: nowrap;
}

.admin-form {
    align-content: start;
}

.form-hint {
    margin: 0;
    color: var(--muted);
    font-size: 12px;
    line-height: 1.45;
}

.form-actions {
    display: flex;
    gap: 10px;
}

.form-actions.split {
    align-items: center;
    justify-content: space-between;
}

.form-actions.split .form-hint {
    max-width: 260px;
}

.role-fieldset,
.form-subsection {
    display: grid;
    gap: 10px;
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    margin: 0;
    padding: 12px;
}

.conditional-panel {
    display: grid;
    gap: 10px;
    max-height: 340px;
    overflow: hidden;
    opacity: 1;
    transform: translateY(0);
    transition: max-height .22s ease, opacity .18s ease, transform .18s ease;
}

.conditional-panel.is-hidden {
    max-height: 0;
    opacity: 0;
    pointer-events: none;
    transform: translateY(-4px);
}

.role-fieldset legend,
.form-subsection > strong {
    color: var(--brand-strong);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.form-hint {
    margin: 0;
    color: var(--muted);
    font-size: 12px;
    line-height: 1.45;
}

.mini-list {
    display: grid;
    gap: 8px;
}

.mini-list-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    min-width: 0;
    padding: 8px 10px;
    border: 1px solid var(--line);
    border-radius: var(--radius-xs);
    background: var(--surface);
}

.mini-list-row span {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.mini-list-row small {
    color: var(--muted);
}

.checkbox-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
}

.searchable-select {
    position: relative;
}

.tag-select-native {
    display: none !important;
}

.tag-select-control {
    display: flex;
    min-height: 42px;
    width: 100%;
    align-items: center;
    flex-wrap: wrap;
    gap: 6px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 6px 9px;
    cursor: text;
    transition: border-color .18s ease, box-shadow .18s ease, background .18s ease;
}

.tag-select-control:focus-within,
.tag-select-control:focus {
    border-color: var(--brand);
    box-shadow: var(--focus-ring);
    outline: none;
}

.tag-select-tags {
    display: contents;
}

.tag-select-tag {
    display: inline-flex;
    max-width: 100%;
    min-height: 28px;
    align-items: center;
    gap: 6px;
    border: 1px solid rgba(229, 56, 89, .22);
    border-radius: 999px;
    background: rgba(229, 56, 89, .11);
    color: var(--text);
    padding: 3px 5px 3px 10px;
    font-weight: 700;
}

.tag-select-tag span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.tag-select-remove {
    display: inline-flex;
    width: 20px;
    height: 20px;
    align-items: center;
    justify-content: center;
    border: 0;
    border-radius: 999px;
    background: transparent;
    color: var(--brand-strong);
    cursor: pointer;
    padding: 0;
}

.tag-select-remove:hover,
.tag-select-remove:focus-visible {
    background: rgba(229, 56, 89, .16);
}

.tag-select-input {
    flex: 1 1 180px;
    min-width: 140px;
    height: 28px;
    border: 0 !important;
    background: transparent !important;
    box-shadow: none !important;
    padding: 0 !important;
}

.tag-select-input:focus {
    outline: none;
}

.tag-select-dropdown {
    z-index: 80;
    display: grid;
    max-height: 240px;
    overflow: auto;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    box-shadow: var(--shadow);
    margin-top: 6px;
    padding: 6px;
}

.tag-select-option {
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: space-between;
    border: 0;
    border-radius: var(--radius-sm);
    background: transparent;
    color: var(--text);
    cursor: pointer;
    padding: 9px 10px;
    text-align: left;
}

.tag-select-option::after {
    content: "";
    width: 8px;
    height: 8px;
    flex: 0 0 auto;
    border-radius: 999px;
    background: transparent;
}

.tag-select-option:hover,
.tag-select-option:focus-visible {
    background: var(--surface-alt);
}

.tag-select-option.is-selected {
    background: rgba(229, 56, 89, .12);
    color: var(--brand-strong);
    font-weight: 800;
}

.tag-select-option.is-selected::after {
    background: var(--brand);
}

.tag-select-empty {
    padding: 10px;
    color: var(--muted);
    font-size: 12px;
}

.check-row {
    display: flex !important;
    align-items: center;
    gap: 9px;
    color: var(--text) !important;
    cursor: pointer;
    text-transform: none !important;
}

.check-row input[type="checkbox"] {
    flex: 0 0 auto;
    width: 17px;
    height: 17px;
    accent-color: var(--brand);
    cursor: pointer;
}

.check-row.is-disabled,
.check-row input[type="checkbox"]:disabled,
.check-row input[type="checkbox"]:disabled + span {
    cursor: not-allowed;
}

.check-row.is-disabled {
    opacity: .58;
}

.form-hint.strong {
    border: 1px solid color-mix(in srgb, var(--warning) 36%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--warning) 10%, var(--surface));
    color: var(--text);
    padding: 9px 10px;
    font-weight: 800;
}

.agent-chip-list,
.status-breakdown {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    align-items: center;
}

.agent-chip {
    display: inline-flex;
    align-items: center;
    max-width: 220px;
    border: 1px solid var(--line);
    border-radius: 999px;
    background: var(--surface-alt);
    padding: 3px 8px 3px 3px;
}

.agent-chip .user-identity {
    gap: 6px;
}

.agent-chip .user-identity-avatar,
.agent-chip .user-identity-avatar-media {
    width: 24px;
    height: 24px;
    font-size: 11px;
}

.agent-chip .user-identity span {
    display: none;
}

.stats-kpi-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 10px;
}

.stats-kpi-grid article {
    display: grid;
    gap: 5px;
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 12px;
}

.stats-kpi-grid span,
.stats-kpi-grid small {
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.stats-kpi-grid strong {
    font-size: 24px;
}

.stats-columns {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}

.stats-columns section {
    display: grid;
    gap: 10px;
}

.stats-columns h3 {
    margin: 0;
    color: var(--brand-strong);
    font-size: 13px;
    text-transform: uppercase;
}

.metric-list {
    display: grid;
    gap: 8px;
    margin: 0;
}

.metric-list div {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    border-bottom: 1px solid var(--line);
    padding-bottom: 7px;
}

.metric-list dt {
    color: var(--muted);
    font-weight: 800;
}

.metric-list dd {
    margin: 0;
    font-weight: 900;
}

.progress-bar.large {
    height: 12px;
}

.reporting-controls {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: end;
    gap: 12px;
    margin-bottom: 18px;
}

.reporting-date-filter {
    margin: 0;
}

.report-export-actions,
.report-chart-legend,
.section-heading-row {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.report-export-actions {
    justify-content: flex-end;
}

.section-heading-row {
    justify-content: space-between;
    margin-top: 18px;
}

.section-heading-row .section-subtitle {
    margin: 0 0 4px;
}

.report-summary-grid {
    margin-top: 4px;
}

.report-entity-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: var(--text);
    font-weight: 800;
    text-decoration: none;
}

.report-entity-link:hover {
    color: var(--brand-strong);
}

.report-entity-link > i {
    color: var(--brand);
    font-size: 14px;
}

.report-entity-link.identity-link {
    align-items: center;
}

.report-detail-page {
    width: 100%;
}

.report-detail-kpis {
    grid-template-columns: repeat(auto-fit, minmax(175px, 1fr));
}

.metric-card.metric-alert {
    border-color: color-mix(in srgb, var(--danger) 38%, var(--line));
    background: color-mix(in srgb, var(--danger) 8%, var(--surface));
}

.metric-card.metric-alert::before {
    background: var(--danger);
}

.report-chart-panel {
    min-height: 310px;
}

.report-chart-legend span {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.report-chart-legend span::before {
    content: "";
    width: 9px;
    height: 9px;
    border-radius: 2px;
    background: currentColor;
}

.report-chart-legend .series-primary {
    color: var(--brand);
}

.report-time-bars .series-primary {
    background: var(--brand);
}

.report-chart-legend .series-secondary {
    color: var(--accent);
}

.report-time-bars .series-secondary {
    background: var(--accent);
}

.report-chart-legend .series-tertiary {
    color: var(--ok);
}

.report-time-bars .series-tertiary {
    background: var(--ok);
}

.report-time-chart {
    display: flex;
    align-items: stretch;
    gap: 8px;
    min-height: 215px;
    overflow-x: auto;
    border-bottom: 1px solid var(--line);
    padding: 8px 4px 0;
}

.report-time-column {
    display: grid;
    flex: 1 0 34px;
    grid-template-rows: 180px auto;
    min-width: 34px;
    max-width: 74px;
    gap: 7px;
    text-align: center;
}

.report-time-bars {
    display: flex;
    align-items: end;
    justify-content: center;
    gap: 3px;
    height: 180px;
    border-bottom: 1px solid var(--line-strong);
}

.report-time-bars span {
    width: min(10px, 29%);
    min-height: 3px;
    border-radius: 3px 3px 0 0;
    transition: height .25s ease;
}

.report-time-column small {
    color: var(--muted);
    font-size: 10px;
    font-weight: 800;
    white-space: nowrap;
}

.report-analysis-grid,
.report-bottom-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
    align-items: start;
}

.report-bottom-grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(260px, .65fr);
}

.report-distribution {
    display: grid;
    gap: 11px;
}

.report-distribution-row {
    display: grid;
    grid-template-columns: minmax(120px, .8fr) minmax(120px, 1.5fr) 52px;
    align-items: center;
    gap: 10px;
}

.report-distribution-row > div {
    display: flex;
    justify-content: space-between;
    gap: 8px;
    min-width: 0;
}

.report-distribution-row > div span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.report-distribution-row small {
    color: var(--muted);
    font-weight: 800;
    text-align: right;
}

.report-distribution-track {
    display: block;
    height: 9px;
    overflow: hidden;
    border-radius: 3px;
    background: var(--surface-alt);
}

.report-distribution-track span {
    display: block;
    height: 100%;
    min-width: 2px;
    border-radius: inherit;
    background: var(--brand);
}

.report-distribution.accent .report-distribution-track span {
    background: var(--accent);
}

.report-distribution.compact .report-distribution-row {
    grid-template-columns: minmax(110px, .8fr) minmax(100px, 1.2fr) 52px;
}

@media (max-width: 1080px) {
    .reporting-controls {
        grid-template-columns: 1fr auto;
    }

    .reporting-controls .segmented-actions {
        grid-column: 1 / -1;
        justify-self: start;
    }

    .report-analysis-grid,
    .report-bottom-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 700px) {
    .reporting-controls {
        grid-template-columns: 1fr;
    }

    .reporting-controls .segmented-actions {
        width: 100%;
    }

    .reporting-controls .segmented-actions a {
        flex: 1;
    }

    .report-export-actions {
        justify-content: stretch;
    }

    .report-export-actions .button {
        flex: 1;
    }

    .report-distribution-row,
    .report-distribution.compact .report-distribution-row {
        grid-template-columns: minmax(100px, 1fr) minmax(90px, 1.2fr) 46px;
    }
}

.profile-panel {
    display: grid;
    width: 100%;
    max-width: none;
    gap: 18px;
}

.profile-preview {
    display: flex;
    align-items: center;
    gap: 14px;
    min-width: 0;
}

.profile-preview.compact {
    gap: 10px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 10px;
}

.profile-preview h2 {
    margin-bottom: 3px;
}

.profile-preview p,
.profile-preview span {
    margin: 0;
    color: var(--muted);
    overflow-wrap: anywhere;
}

.profile-preview .profile-avatar-media,
.profile-preview .user-identity-avatar-media {
    color: #fff;
}

.profile-panel > .profile-preview {
    border-bottom: 1px solid var(--line);
    padding-bottom: 16px;
}

.profile-form {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: stretch;
}

.profile-form > .role-fieldset {
    align-content: start;
    height: 100%;
}

.profile-form > button[type="submit"] {
    grid-column: 1 / -1;
    min-width: 190px;
    justify-self: end;
}

.compact-form textarea {
    resize: vertical;
}

.modal-dialog {
    width: min(1180px, calc(100vw - 32px));
    max-height: calc(100vh - 32px);
    border: 0;
    border-radius: var(--radius);
    background: transparent;
    color: var(--text);
    padding: 0;
}

.modal-dialog::backdrop {
    background: rgba(20, 16, 37, .58);
    backdrop-filter: blur(4px);
}

.modal-card {
    display: grid;
    width: 100%;
    gap: 14px;
    margin-inline: auto;
    max-height: inherit;
    overflow: auto;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
    padding: 18px;
    box-shadow: var(--shadow);
}

.modal-card > .compact-form,
.modal-card.compact-form {
    min-width: 0;
}

.input-with-unit {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    overflow: hidden;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
}

.compact-form .input-with-unit input {
    border: 0;
    border-radius: 0;
}

.input-with-unit > span {
    display: grid;
    min-width: 46px;
    place-items: center;
    border-left: 1px solid var(--line);
    background: var(--surface-alt);
    color: var(--muted);
    font-size: 11px;
    font-weight: 800;
    text-transform: none;
}

.compact-form label > small {
    color: var(--muted);
    font-size: 11px;
    font-weight: 600;
    line-height: 1.4;
    text-transform: none;
}

.form-wide,
.form-section-heading {
    min-width: 0;
}

.field-group-title {
    display: block;
    margin-bottom: 4px;
    color: var(--brand-strong);
    font-size: 12px;
    text-transform: uppercase;
}

.amd-settings-panel {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    max-height: 900px;
    border-left: 3px solid var(--accent);
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--accent) 6%, var(--surface-alt));
    padding: 12px;
}

.modal-dialog[open] .modal-card {
    animation: modal-in .18s ease;
}

.modal-card.compact-helper {
    width: min(680px, 100%);
    margin-inline: auto;
}

.action-dialog-card {
    width: min(460px, 100%);
    margin-inline: auto;
}

.destructive-modal {
    width: min(680px, 100%);
    margin-inline: auto;
    border-color: color-mix(in srgb, var(--danger) 38%, var(--line));
    box-shadow: 0 24px 70px color-mix(in srgb, var(--danger) 18%, transparent);
}

.destructive-callout {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 12px;
    border: 1px solid color-mix(in srgb, var(--danger) 34%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--danger) 10%, var(--surface));
    color: var(--text);
    padding: 12px;
}

@media (min-width: 760px) {
    .modal-card > .compact-form,
    .modal-card.compact-form {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        align-items: start;
    }

    .modal-card > .compact-form > .form-subsection,
    .modal-card > .compact-form > .form-wide,
    .modal-card > .compact-form > .role-fieldset,
    .modal-card > .compact-form > .form-actions,
    .modal-card > .compact-form > button[type="submit"],
    .modal-card.compact-form > .modal-header,
    .modal-card.compact-form > .audio-settings-grid,
    .modal-card.compact-form > .form-hint,
    .modal-card.compact-form > .form-subsection,
    .modal-card.compact-form > .form-wide,
    .modal-card.compact-form > .role-fieldset,
    .modal-card.compact-form > .form-actions,
    .modal-card.compact-form > button[type="submit"] {
        grid-column: 1 / -1;
    }

    .modal-dialog .form-subsection {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        align-items: start;
    }

    .modal-dialog .form-subsection > strong,
    .modal-dialog .form-subsection > .form-hint,
    .modal-dialog .form-subsection > .form-wide,
    .modal-dialog .form-subsection > .conditional-panel,
    .modal-dialog .form-subsection > .searchable-select {
        grid-column: 1 / -1;
    }
}

@media (max-width: 900px) {
    .profile-form {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 680px) {
    .audio-settings-grid {
        grid-template-columns: 1fr;
    }

    .audio-device-test-grid {
        grid-template-columns: 1fr;
    }

    .profile-form > button[type="submit"] {
        width: 100%;
        justify-self: stretch;
    }
}

.destructive-callout > i {
    color: var(--danger);
    font-size: 22px;
}

.destructive-callout strong {
    color: var(--danger);
}

.destructive-callout p {
    margin: 4px 0 0;
    color: var(--muted);
    line-height: 1.5;
}

.variable-helper-group {
    display: grid;
    gap: 10px;
}

.variable-helper-group[hidden] {
    display: none;
}

.variable-helper-group > strong {
    color: var(--brand-strong);
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.token-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
    gap: 8px;
}

.token-button {
    display: grid;
    gap: 4px;
    min-height: 62px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    color: var(--text);
    padding: 10px;
    text-align: left;
    cursor: pointer;
    transition: border-color .16s ease, transform .16s ease, background .16s ease;
}

.token-button:hover,
.token-button:focus-visible {
    border-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 9%, var(--surface-alt));
    transform: translateY(-1px);
}

.token-button code {
    color: var(--brand-strong);
    font-weight: 800;
    overflow-wrap: anywhere;
}

.token-button span {
    color: var(--muted);
    font-size: 12px;
    line-height: 1.35;
}

@keyframes modal-in {
    from {
        opacity: 0;
        transform: translateY(8px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.modal-header {
    display: flex;
    justify-content: space-between;
    gap: 14px;
    align-items: flex-start;
    padding-bottom: 12px;
    border-bottom: 1px solid var(--line);
}

.modal-header h2 {
    margin-bottom: 4px;
    font-size: 18px;
}

.modal-header p {
    margin-bottom: 0;
    color: var(--muted);
}

.inline-form {
    display: grid;
    grid-template-columns: minmax(190px, 1fr) 36px;
    gap: 6px;
    align-items: center;
}

.inline-form input {
    min-width: 0;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    color: var(--text);
    padding: 8px 9px;
}

.checkbox-row {
    display: flex !important;
    grid-template-columns: none;
    align-items: center;
    gap: 8px;
    color: var(--text) !important;
    text-transform: none !important;
}

.checkbox-row input {
    width: auto;
}

.check-grid {
    display: grid;
    gap: 8px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 10px;
}

.login-shell {
    display: grid;
    min-height: 100vh;
    place-items: center;
    padding: 24px;
}

.public-locale-switcher {
    position: fixed;
    top: 18px;
    right: 18px;
    z-index: 5;
}

.public-locale-switcher select {
    min-height: 38px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    color: var(--text);
    padding: 7px 30px 7px 10px;
    cursor: pointer;
    font-weight: 700;
    box-shadow: 0 8px 22px rgba(20, 16, 37, .08);
}

.login-panel {
    display: grid;
    gap: 22px;
    width: min(430px, 100%);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
    padding: 24px;
    box-shadow: var(--shadow);
}

.login-brand {
    display: grid;
    gap: 8px;
    justify-items: start;
    padding-bottom: 18px;
    border-bottom: 1px solid var(--line);
}

.login-brand img {
    width: 150px;
    height: auto;
}

.login-brand .callcenter-brand {
    display: flex;
    align-items: center;
    gap: 10px;
    color: var(--text);
    font-family: Comfortaa, "Open Sans", sans-serif;
    font-size: 23px;
}

.login-brand .callcenter-brand img {
    width: 48px;
    height: 48px;
}

.login-brand .brand-byline {
    display: flex;
    align-items: center;
    gap: 7px;
    font-size: 11px;
}

.login-brand .brand-byline img {
    width: 70px;
}

.warning-choice {
    border-color: color-mix(in srgb, var(--warning) 44%, var(--border));
}

.warning-text {
    display: flex;
    align-items: flex-start;
    gap: 7px;
    color: var(--warning-text, #9a4d00);
    background: color-mix(in srgb, var(--warning) 10%, var(--surface));
    border-left: 3px solid var(--warning);
    padding: 9px 11px;
}

.warning-text.conditional-panel {
    transition: max-height .22s ease, opacity .18s ease, transform .18s ease, padding .18s ease, border-color .18s ease;
}

.warning-text.conditional-panel.is-hidden {
    border-left-color: transparent;
    padding-top: 0;
    padding-bottom: 0;
}

.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
}

@media (max-width: 720px) {
    .agent-console-grid.is-background {
        right: 10px;
        bottom: 10px;
        width: calc(100vw - 20px);
    }

    .agent-session-overlay-copy small,
    .agent-session-overlay-timer,
    .agent-session-overlay-actions .button span {
        display: none;
    }
}

.login-brand span {
    color: var(--muted);
    font-weight: 800;
}

.login-form {
    display: grid;
    gap: 13px;
}

.login-provider-form {
    display: grid;
    gap: 9px;
}

.login-remember {
    align-items: flex-start;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 9px 10px;
}

.login-remember input[type="checkbox"] {
    margin-top: 2px;
}

.login-remember-copy {
    display: grid;
    gap: 2px;
}

.login-remember-copy strong {
    color: var(--text);
    font-size: 12px;
}

.login-remember-copy small {
    color: var(--muted);
    font-size: 11px;
    font-weight: 600;
}

.local-login {
    border-top: 1px solid var(--line);
    padding-top: 12px;
}

.local-login summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    min-height: 42px;
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    color: var(--text);
    padding: 10px 12px;
    cursor: pointer;
    font-size: 12px;
    font-weight: 800;
    text-transform: uppercase;
}

.local-login summary::-webkit-details-marker {
    display: none;
}

.desktop-download-link {
    display: grid;
    grid-template-columns: 24px minmax(0, 1fr) 20px;
    align-items: center;
    gap: 10px;
    min-height: 56px;
    padding: 10px 12px;
    color: var(--text);
    text-decoration: none;
    border: 1px solid var(--line);
    border-radius: 6px;
    background: var(--surface-alt);
    transition: border-color 160ms ease, background-color 160ms ease, transform 160ms ease;
}

.desktop-download-link:hover,
.desktop-download-link:focus-visible {
    border-color: var(--brand);
    background: var(--surface);
    transform: translateY(-1px);
}

.desktop-download-link > i:first-child {
    color: var(--brand);
    font-size: 20px;
}

.desktop-download-link span {
    display: grid;
    gap: 2px;
    min-width: 0;
}

.desktop-download-link strong,
.desktop-download-link small {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.desktop-download-link small {
    color: var(--muted);
    font-size: 12px;
}

:root[data-desktop-client="electron"] [data-desktop-download] {
    display: none;
}

.local-login summary::after {
    content: "+";
    color: var(--brand);
    font-size: 18px;
    line-height: 1;
}

.local-login[open] summary {
    border-color: color-mix(in srgb, var(--brand) 34%, var(--line));
    background: color-mix(in srgb, var(--brand) 7%, var(--surface));
}

.local-login[open] summary::after {
    content: "-";
}

.local-login summary small {
    color: var(--muted);
    font-size: 11px;
    font-weight: 700;
    text-transform: none;
}

.local-login .compact-form {
    display: grid;
    gap: 12px;
    margin-top: 12px;
}

.form-error {
    border: 1px solid color-mix(in srgb, var(--danger) 35%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--danger) 10%, var(--surface));
    color: var(--danger);
    margin: 0;
    padding: 10px;
    font-weight: 700;
}

@media (prefers-color-scheme: dark) {
    .login-brand .logo-on-light,
    .error-panel .logo-on-light {
        display: none;
    }

    .login-brand .logo-on-dark,
    .error-panel .logo-on-dark {
        display: block;
    }
}

:root[data-theme="light"] .login-brand .logo-on-light,
:root[data-theme="dark"] .login-brand .logo-on-dark,
:root[data-theme="light"] .error-panel .logo-on-light,
:root[data-theme="dark"] .error-panel .logo-on-dark {
    display: block;
}

:root[data-theme="light"] .login-brand .logo-on-dark,
:root[data-theme="dark"] .login-brand .logo-on-light,
:root[data-theme="light"] .error-panel .logo-on-dark,
:root[data-theme="dark"] .error-panel .logo-on-light {
    display: none;
}

.nav-section-label {
    display: block;
    margin: 10px 10px 2px;
    color: var(--sidebar-muted);
    font-size: 10px;
    opacity: .78;
}

.session-opening-progress {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    gap: 10px 12px;
    align-items: center;
    border: 1px solid color-mix(in srgb, var(--brand) 32%, var(--line));
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--brand) 7%, var(--surface));
    padding: 12px;
}

.session-opening-progress-icon {
    grid-row: span 2;
    color: var(--brand);
    font-size: 22px;
    animation: call-history-spin .9s linear infinite;
}

.session-opening-progress-copy {
    display: grid;
    gap: 2px;
}

.session-opening-progress-copy span {
    color: var(--muted);
    font-size: 12px;
}

.session-opening-steps {
    display: grid;
    grid-column: 1 / -1;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 6px;
    margin: 2px 0 0;
    padding: 0;
    list-style: none;
}

.session-opening-steps li {
    border-top: 3px solid var(--line);
    color: var(--muted);
    padding-top: 6px;
    font-size: 11px;
    font-weight: 700;
}

.session-opening-steps li.is-complete {
    border-color: var(--ok);
    color: var(--ok);
}

.session-opening-steps li.is-current {
    border-color: var(--brand);
    color: var(--text);
}

.audio-advanced-settings {
    grid-column: 1 / -1;
    border-top: 1px solid var(--line);
    padding-top: 8px;
}

.audio-advanced-settings summary {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    color: var(--muted);
    cursor: pointer;
    font-weight: 800;
}

.audio-advanced-settings-content {
    display: grid;
    gap: 8px;
    margin-top: 10px;
}

.call-control-button {
    grid-template-columns: auto auto;
    width: auto;
    min-width: 102px;
    min-height: 44px;
    border-radius: 999px;
    padding-inline: 14px;
}

.call-control-label {
    font-size: 12px;
    font-weight: 800;
}

.call-history-period-shortcuts {
    display: flex;
    align-items: center;
    gap: 6px;
    flex-wrap: wrap;
}

.call-history-period-label {
    margin-right: 2px;
    color: var(--muted);
    font-size: 11px;
    font-weight: 800;
    text-transform: uppercase;
}

.period-shortcut {
    border: 1px solid var(--line);
    border-radius: 999px;
    background: var(--surface);
    padding: 6px 10px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 800;
}

.period-shortcut:hover,
.period-shortcut.active {
    border-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 9%, var(--surface));
    color: var(--brand-strong);
    text-decoration: none;
}

.action-popover {
    display: inline-flex;
}

.action-popover-panel {
    position: fixed;
    z-index: 240;
    display: grid;
    gap: 6px;
    width: min(280px, calc(100vw - 20px));
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    padding: 8px;
    box-shadow: var(--shadow);
}

.action-popover-panel[hidden] {
    display: none;
}

.action-popover-panel .button,
.action-popover-panel form {
    width: 100%;
}

.action-popover-panel .button {
    justify-content: flex-start;
}

.action-popover.is-open > [data-action-popover-toggle] {
    border-color: var(--brand);
    background: color-mix(in srgb, var(--brand) 9%, var(--surface));
    color: var(--brand-strong);
}

.conditional-panel[data-campaign-mode-panel] {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
    border-left: 3px solid var(--brand);
    background: color-mix(in srgb, var(--brand) 5%, var(--surface-alt));
    padding: 10px;
}

.error-shell {
    display: grid;
    min-height: 100vh;
    place-items: center;
    padding: 24px;
}

.error-panel {
    display: grid;
    justify-items: start;
    gap: 14px;
    width: min(560px, 100%);
    border: 1px solid var(--line);
    border-left: 4px solid var(--brand);
    border-radius: var(--radius);
    background: var(--surface);
    padding: 26px;
    box-shadow: var(--shadow);
}

.error-panel .brand-logo {
    width: 126px;
}

.error-panel .callcenter-brand {
    display: flex;
    align-items: center;
    gap: 10px;
    font: 700 23px Comfortaa, "Open Sans", sans-serif;
}

.error-panel .callcenter-brand img {
    width: 44px;
    height: 44px;
}

.error-panel .brand-byline {
    display: flex;
    align-items: center;
    gap: 7px;
    color: var(--muted);
    font-size: 11px;
}

.error-panel .brand-byline img {
    width: 70px;
}

.error-code {
    color: var(--brand);
    font: 700 12px/1 Comfortaa, sans-serif;
    text-transform: uppercase;
}

.form-subsection > strong {
    font-size: 14px;
}

.form-subsection > .form-hint:first-of-type {
    margin-top: -4px;
}

.button:disabled,
.icon-button:disabled,
button[aria-busy="true"] {
    cursor: not-allowed;
}

@media (max-width: 720px) {
    .data-table:not(.agent-call-history-table) {
        display: block;
        min-width: 0;
    }

    .data-table:not(.agent-call-history-table) thead {
        display: none;
    }

    .data-table:not(.agent-call-history-table) tbody {
        display: grid;
        gap: 10px;
    }

    .data-table:not(.agent-call-history-table) tbody tr {
        display: grid;
        overflow: visible;
        border: 1px solid var(--line);
        border-left: 3px solid var(--brand);
        border-radius: var(--radius-sm);
        background: var(--surface);
    }

    .data-table:not(.agent-call-history-table) tbody td {
        display: grid;
        grid-template-columns: minmax(105px, .4fr) minmax(0, 1fr);
        gap: 10px;
        align-items: center;
        border-bottom: 1px solid var(--line);
        background: transparent !important;
        padding: 9px 11px;
        white-space: normal;
        overflow-wrap: anywhere;
    }

    .data-table:not(.agent-call-history-table) tbody td:last-child {
        border-bottom: 0;
    }

    .data-table:not(.agent-call-history-table) tbody td::before {
        content: attr(data-label);
        color: var(--muted);
        font-size: 10px;
        font-weight: 800;
        text-transform: uppercase;
    }

    .data-table:not(.agent-call-history-table) .empty-cell {
        display: block;
    }

    .data-table:not(.agent-call-history-table) .empty-cell::before {
        display: none;
    }

    .session-opening-steps {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .conditional-panel[data-campaign-mode-panel] {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 1500px) {
    .agent-call-metrics {
        grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    }

    .call-history-filter-fields {
        grid-template-columns: repeat(4, minmax(150px, 1fr));
    }

    .call-history-filter-main {
        grid-template-columns: minmax(200px, 1.4fr) minmax(170px, 1fr) repeat(2, minmax(125px, .7fr)) 82px;
    }

    .call-history-filter-main .call-history-filter-actions {
        grid-column: 1 / -1;
        justify-content: flex-end;
    }
}

@media (max-width: 1060px) {
    .content-grid,
    .admin-two-col {
        grid-template-columns: 1fr;
    }

    .agent-console-grid {
        grid-template-areas:
            "command"
            "dialer"
            "information";
        grid-template-columns: minmax(0, 1fr);
    }

    .agent-dialer-panel {
        position: static;
        grid-template-columns: minmax(220px, 1fr) minmax(220px, .85fr);
        max-height: none;
        overflow: visible;
    }

    .agent-dialer-header,
    .callback-plan-row {
        grid-column: 1 / -1;
    }

    .agent-dialer-panel .dtmf-panel {
        grid-column: 2;
        grid-row: 2 / span 2;
        border-top: 0;
        border-left: 1px solid var(--line);
        padding-top: 0;
        padding-left: 14px;
    }

    .agent-dialer-panel .call-controls {
        justify-content: flex-start;
    }

    .wrapup-panel {
        grid-column: auto;
    }

    .agent-calls-panel {
        min-height: auto;
    }

    .call-history-filter-fields {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .call-history-filter-main,
    .call-history-filter-advanced-fields {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 840px) {
    .cc-layout,
    .cc-layout.is-nav-collapsed {
        grid-template-columns: minmax(0, 1fr);
    }

    .cc-sidebar {
        position: fixed;
        z-index: 50;
        inset: 0 auto 0 0;
        width: min(288px, 88vw);
        transform: translateX(-105%);
        transition: transform .18s ease;
    }

    .cc-layout.is-nav-collapsed .cc-sidebar {
        display: flex;
    }

    .cc-layout.is-nav-open .cc-sidebar {
        opacity: 1;
        pointer-events: auto;
        transform: translateX(0);
    }

    .sidebar-reveal {
        opacity: 1;
        pointer-events: auto;
        transform: translateX(0);
    }

    .cc-layout.is-nav-open + .sidebar-reveal {
        opacity: 0;
        pointer-events: none;
        transform: translateX(-100%);
    }

    .cc-main {
        grid-column: 1;
        padding: 18px;
    }

    .cc-topbar {
        padding-left: 28px;
    }

    .cc-topbar,
    .panel-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .topbar-side {
        width: 100%;
        justify-content: space-between;
    }

    .user-summary {
        text-align: left;
    }

    .nav-toggle {
        display: inline-grid;
        flex: 0 0 auto;
    }

    .status-board {
        grid-template-columns: 1fr;
    }

    .call-history-filter-actions {
        justify-content: flex-start;
    }

    .agent-live-status {
        grid-template-columns: minmax(150px, .8fr) minmax(160px, 1fr);
    }

    .live-status-actions,
    .live-status-metrics {
        justify-content: flex-start;
    }

    .live-status-actions {
        grid-column: 1 / -1;
    }
}

@media (max-width: 680px) {
    .agent-live-status {
        grid-template-columns: minmax(0, 1fr);
    }

    .live-call-summary {
        border-inline: 0;
        border-block: 1px solid color-mix(in srgb, var(--line) 78%, transparent);
        padding: 10px 0;
    }

    .live-status-actions {
        grid-column: auto;
    }

    .agent-dialer-panel {
        grid-template-columns: minmax(0, 1fr);
    }

    .agent-dialer-panel .dtmf-panel {
        grid-column: auto;
        grid-row: auto;
        border-top: 1px solid var(--line);
        border-left: 0;
        padding-top: 12px;
        padding-left: 0;
    }

    .manual-dial-input-row {
        grid-template-columns: minmax(0, 1fr);
    }

    .agent-calls-panel {
        gap: 13px;
        padding: 13px;
    }

    .agent-calls-panel .panel-actions,
    .agent-calls-panel .panel-actions .button {
        width: 100%;
    }

    .metric-grid.agent-call-metrics {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 8px;
    }

    .agent-call-metrics article:last-child {
        grid-column: 1 / -1;
    }

    .call-history-filters {
        padding: 10px;
    }

    .call-history-filter-fields {
        grid-template-columns: minmax(0, 1fr);
        gap: 9px;
    }

    .call-history-filter-main,
    .call-history-filter-advanced-fields {
        grid-template-columns: minmax(0, 1fr);
    }

    .call-history-filter-main .call-history-filter-actions {
        grid-column: auto;
        justify-content: stretch;
    }

    .call-history-filter-actions .button {
        flex: 1 1 130px;
    }

    .agent-call-history-wrap {
        overflow: visible;
        border: 0;
        background: transparent;
    }

    .agent-call-history-table {
        display: block;
        min-width: 0;
    }

    .agent-call-history-table thead {
        display: none;
    }

    .agent-call-history-table tbody {
        display: grid;
        gap: 10px;
    }

    .agent-call-history-table .agent-call-row {
        display: grid;
        overflow: hidden;
        border: 1px solid var(--line);
        border-left: 3px solid var(--brand);
        border-radius: var(--radius-sm);
        background: var(--surface);
        box-shadow: 0 8px 20px rgba(20, 16, 37, .05);
    }

    .agent-call-history-table .agent-call-row td,
    .agent-call-history-table .agent-call-row:nth-child(even) td,
    .agent-call-history-table .agent-call-row:hover td {
        display: grid;
        grid-template-columns: minmax(96px, .42fr) minmax(0, 1fr);
        align-items: center;
        gap: 10px;
        min-width: 0;
        border-bottom: 1px solid var(--line);
        background: transparent;
        padding: 9px 11px;
        white-space: normal;
        overflow-wrap: anywhere;
    }

    .agent-call-history-table .agent-call-row td:last-child {
        border-bottom: 0;
    }

    .agent-call-history-table .agent-call-row td::before {
        content: attr(data-label);
        color: var(--muted);
        font-size: 11px;
        font-weight: 800;
        text-transform: uppercase;
    }

    .agent-call-history-table tbody tr:not(.agent-call-row) {
        display: block;
    }

    .agent-call-history-table tbody tr:not(.agent-call-row) td {
        display: block;
        border: 1px solid var(--line);
        border-radius: var(--radius-sm);
        background: var(--surface);
        padding: 20px 12px;
    }

    .table-pagination {
        justify-content: space-between;
    }
}

.callback-page {
    display: grid;
    gap: 14px;
    min-width: 0;
}

.callback-page-actions {
    display: flex;
    justify-content: flex-end;
}

.callback-metrics {
    margin: 0;
}

.callback-metrics > article {
    position: relative;
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 3px 9px;
    min-height: 92px;
    border: 1px solid var(--line);
    border-left: 3px solid var(--brand);
    border-radius: var(--radius-sm);
    background: var(--surface-alt);
    padding: 12px;
}

.callback-metrics > article.metric-danger { border-left-color: var(--danger); }
.callback-metrics > article.metric-warning { border-left-color: var(--warning); }
.callback-metrics > article.metric-ok { border-left-color: var(--ok); }

.callback-metrics i {
    grid-row: 1 / span 2;
    color: var(--brand);
    font-size: 20px;
}

.callback-metrics .metric-danger i { color: var(--danger); }
.callback-metrics .metric-warning i { color: var(--warning); }
.callback-metrics .metric-ok i { color: var(--ok); }

.callback-metrics span,
.callback-metrics small {
    color: var(--muted);
    font-size: 11px;
    font-weight: 700;
}

.callback-metrics strong {
    font-size: 23px;
    line-height: 1;
}

.callback-metrics small {
    grid-column: 1 / -1;
}

.callback-view-tabs,
.callback-quick-times,
.callback-results-bar,
.callback-due-actions,
.callback-plan-row,
.modal-actions {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.callback-results-bar {
    justify-content: space-between;
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}

.callback-results-bar p {
    margin: 0;
}

.callback-filter-fields {
    display: grid;
    grid-template-columns: minmax(220px, 1.5fr) repeat(3, minmax(150px, 1fr));
    gap: 9px;
    flex: 1 1 760px;
}

.callback-table-wrap {
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
}

.callback-table {
    min-width: 920px;
}

.callback-table td strong,
.callback-table td small {
    display: block;
}

.callback-table td small {
    margin-top: 2px;
    color: var(--muted);
    font-size: 11px;
    font-weight: 700;
}

.callback-comment-cell {
    max-width: 280px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.callback-action-popover {
    z-index: 260;
    display: grid;
    gap: 5px;
    width: min(230px, calc(100vw - 16px));
    border: 1px solid var(--line);
    border-radius: var(--radius-sm);
    background: var(--surface);
    padding: 7px;
    box-shadow: var(--shadow);
}

.callback-action-popover[hidden] {
    display: none;
}

.callback-action-popover button {
    display: flex;
    align-items: center;
    gap: 9px;
    width: 100%;
    min-height: 36px;
    border: 0;
    border-radius: var(--radius-xs);
    background: transparent;
    color: var(--text);
    padding: 8px 9px;
    cursor: pointer;
    font-weight: 700;
    text-align: left;
}

.callback-action-popover button:hover {
    background: color-mix(in srgb, var(--brand) 9%, var(--surface));
    color: var(--brand-strong);
}

.callback-timeline {
    display: grid;
    gap: 9px;
    border-left: 3px solid var(--brand);
    background: var(--surface-alt);
    padding: 12px;
}

.callback-timeline ol {
    display: grid;
    gap: 7px;
    margin: 0;
    padding-left: 20px;
}

.callback-timeline li {
    display: grid;
    grid-template-columns: 130px minmax(0, 1fr) auto;
    gap: 10px;
}

.callback-timeline time,
.callback-timeline small {
    color: var(--muted);
    font-size: 11px;
}

.callback-due-notice {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 9px;
    border: 1px solid color-mix(in srgb, var(--warning) 40%, var(--line));
    border-left: 4px solid var(--warning);
    border-radius: var(--radius-sm);
    background: color-mix(in srgb, var(--warning) 11%, var(--surface));
    padding: 7px 9px;
}

.callback-due-icon {
    display: grid;
    width: 28px;
    height: 28px;
    place-items: center;
    border-radius: 50%;
    background: color-mix(in srgb, var(--warning) 20%, var(--surface));
    color: var(--warning);
    font-size: 17px;
}

.callback-due-content {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    align-items: baseline;
    column-gap: 8px;
    row-gap: 1px;
    min-width: 0;
}

.callback-due-content > strong {
    white-space: nowrap;
}

.callback-due-content > span,
.callback-due-content > small {
    color: var(--muted);
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.callback-due-content > span {
    font-size: 12px;
}

.callback-due-content > small {
    grid-column: 1 / -1;
    font-size: 11px;
}

.callback-due-actions {
    flex-wrap: nowrap;
    gap: 6px;
}

.callback-due-actions .button.compact {
    min-height: 32px;
    padding: 5px 9px;
}

.callback-due-actions .callback-due-ignore {
    width: 32px;
    height: 32px;
}

.callback-plan-row {
    justify-content: center;
}

.form-grid {
    display: grid;
    gap: 12px;
}

.form-grid.two-columns {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.callback-create-dialog .modal-card,
.callback-action-dialog .modal-card {
    width: min(820px, 100%);
}

.callback-create-dialog .form-grid,
.callback-action-dialog [data-callback-create-fields],
.callback-create-dialog .callback-quick-times,
.callback-action-dialog .callback-quick-times,
.callback-create-dialog .modal-actions,
.callback-action-dialog .modal-actions,
.callback-create-dialog .form-error,
.callback-action-dialog .form-error {
    grid-column: 1 / -1;
}

.modal-actions {
    justify-content: flex-end;
    padding-top: 4px;
}

@media (max-width: 900px) {
    .callback-filter-fields {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .callback-due-notice {
        grid-template-columns: auto minmax(0, 1fr);
    }

    .callback-due-actions {
        grid-column: 1 / -1;
        justify-content: flex-end;
    }
}

@media (max-width: 520px) {
    .callback-filter-fields,
    .form-grid.two-columns {
        grid-template-columns: 1fr;
    }

    .callback-page-actions .button,
    .callback-due-actions .button {
        flex: 1 1 auto;
    }

    .callback-due-content {
        grid-template-columns: minmax(0, 1fr);
    }

    .callback-due-content > strong,
    .callback-due-content > span,
    .callback-due-content > small {
        grid-column: 1;
    }

    .callback-timeline li {
        grid-template-columns: 1fr;
        gap: 2px;
    }

    .input-with-action {
        grid-template-columns: 1fr;
    }

    .metric-grid {
        grid-template-columns: 1fr;
    }

    .agent-console-grid {
        grid-template-columns: minmax(0, 1fr);
    }

    .call-stage strong {
        font-size: 24px;
    }

    .detail-list div {
        grid-template-columns: 1fr;
    }

    .station-form {
        grid-template-columns: 1fr;
    }

    .manual-dial-form {
        grid-template-columns: 1fr;
        width: 100%;
    }

    .agent-realtime-alert,
    .agent-campaign-alert {
        align-items: flex-start;
    }

    .mode-choice {
        grid-template-columns: 1fr;
    }

    .session-start-card .session-actions {
        align-items: stretch;
        flex-direction: column;
    }

    .session-start-card .session-actions .button {
        width: 100%;
    }

    .session-start-card .session-open-button {
        order: -1;
    }

    .live-status-metrics {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        align-items: center;
        width: 100%;
    }

    .live-status-metrics > .live-status-metric {
        justify-content: space-between;
        min-width: 0;
    }
}

@media (prefers-reduced-motion: reduce) {
    .cc-layout,
    .cc-sidebar,
    .sidebar-reveal,
    .nav-sub,
    .nav-chevron,
    .user-menu-panel,
    .tooltip-wrap[data-tooltip]::after,
    .webrtc-codec-choice,
    .token-button {
        transition: none;
    }

    .modal-dialog[open] .modal-card {
        animation: none;
    }

    .realtime-status-icon,
    .agent-stats-content,
    .contextual-call-tool:not([hidden]) {
        animation: none;
    }

    .call-history-loading i {
        animation: none;
    }
}